Tips & Tricks

This section is dedicated to showing you how to troubleshoot and master every aspect of the networks and IT assets monitored with Domotz.

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Miscellaneous Tips & Tricks

Miscellaneous Tips & Tricks

On this page, you'll find some handy topics to help you out while using Domotz. How to install the Domotz Collector on Linux You can install the Domotz Collector via snap: https://snapcraft.io/domotzpro-agent-publicstore You can use the deb package:Intel X64:...

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Domotz Box Models

Domotz Box Models

For a hassle-free installation of the Domotz service, you can rely on our network hardware preinstalled with the Domotz Agent. Please note that the Domotz Box is designed for small to medium-sized networks. It is NOT RECOMMENDED for: networks with devices using...

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Domotz How-to: Obtaining the Domotz Collector logs

Many times, when the Collector does not behave as expected and issues occur, the Collector logs are what helps the Domotz team to pinpoint the exact root cause of the problem. You will find how to extract and provide us with these logs in this article. On Windows You...

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Data retention

Data retention

The data retention period depends on data types: Device Status history: last 50 events, up to 1 year Agent Status history: 1 month RTD history: 1 month Variables history: 1 month Speed Test history: 1 Year Configuration Management archives: last 40 configs, up to 1...

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Persistent Devices

Persistent Devices

Table of ContentsWhat is a Persistent DeviceAgent suspension due to exceeding Persistent Devices numberWhere can I see the list of persistent devices? What is a Persistent Device In Domotz, "Persistent devices" refer to devices that have been continuously detected and...

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Advanced Scanning Configurations

Advanced Scanning Configurations

By default, Domotz scans all the Network interfaces that it finds on the Operating System it's installed on, and therefore it scans all the networks these interfaces are connected to. Table of ContentsPrerequisitesGet the Agent/Collector IDGet the Network Interfaces...

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How to configure SNMP on Meraki devices

How to configure SNMP on Meraki devices

Log into the Meraki administrative interface: 1 - Select the network you want to enable SNMP2 - Click on Network-wide3 - Click on General4 - Scroll down to Reporting and enable SNMP V1/V2c (community string) or V3 (username/passwords)5 - Set either, the community...

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Troubleshooting WINRM Unlock in Domotz

Troubleshooting WINRM Unlock in Domotz

This article will help you to troubleshoot the unlock for the OS monitoring feature for Microsoft Windows or in case of an Authentication error while using the Windows Integration Scripts. If the unlock option is missing, ensure that the WinRM service is enabled and...

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