OliverHall

Migrating Agent from NAS to Domotz Box

2 posts in this topic

Hi,

We ran a test using a QNAP agent at a client site and have now installed a permanent domotz box.  The domotz box has not yet been configured, but I have remote access to it via VPN.

Can you direct me to how we can migrate the existing configuration from the old NAS agent to the new domotz agent and then I'll delete the NAS agent (currently in an expired state).

Many thanks,

Oliver

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Hi Oliver,

 

please write down this request to support(at)domotz.com.

 

Please, specify the following information on the request:

- user account

- Name of the agent to migrate

- MAC address of the Domotz BOX  

 

Support will provide you with the next steps and instruction.

 

Thanks,

Giancarlo

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