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  1. Today
  2. Giancarlo
    Few screenshots related to the WiFi special access point monitoring: Ruckus Special Tab - direct access to enhanced information: Ruckus Radio Info - details on channels, Radio Type, RX/TX data, etc: Ruckus WLAN info Ruckus List of WiFi clients connected to the AP, and their signal level indicator: WiFi client connected to the AP with its RSSI signal level: Access Point System Information (CPU, Memory, bandwidth usage, etc):
  3. Giancarlo
    Few screenshots related to the Power controls available through the supported PDU and Smart Plugs: Control Power status of each single outlet of the PDU from the PDU point of view: Logically connect one or more devices (either IP or non-IP devices) to the outlets of the PDU: Control the Power status of the PDU outlet directly from the device logically connected to that outlet:
  4. Giancarlo
    Few screenshots related to the Automatic Port Mapping and PoE controls: Automatic Port Mapping - Domotz automatically shows the devices connected to each port of the Switch. If the switch is PoE it also reports the power consumption of the port and the control on the status of the PoE for that port. Details about the port (bandwidth consumption, errors, discarded packets, negotiated bandwidth, etc) are also reported for each switch port: Diagnostics and bandwidth consumption history - for each network switch port, Domotz reports the historical bandwidth consumption, errors and discarded packets, as well as information on the status of the port (admin and config status, negotiated bandwidth, connected device): Direct PoE control on the device connected to the PoE port of the switch - Domotz allows to control the PoE status of the switch port directly from the end device connected to that specific port:
  5. Giancarlo

    02/13 - 2019 Release Notes

    Giancarlo replied to Giancarlo's topic in Release Notes

    Few screenshots related to the new functionalities: Device Response Time: Aggregated data: Historical data and Alerts: Real-time execution: CyberSecurity Features (Perimeter Network Scans): WAN Scan: Increase Eye Frequency: Direct Collaboration with Domotz and Global Presence Alliance: LibertyAV - DigitaLinxIP enhanced recognition:
  6. Willie_B. Willie_B. joined the community
  7. Last week
  8. Groothuizen Groothuizen joined the community
  9. Giancarlo

    02/13 - 2019 Release Notes

    Giancarlo posted a topic in Release Notes

    This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App. Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released. February 13rd, 2019  In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of  Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 1.9.1 Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as of today is 2.4.3 Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.6.7 Domotz Pro WebApp and Portal are already updated to the latest version What's new: Premium plan has been introduced: this plan is ideal for MSPs, or IT professionals with needs to manage multiple Franchises, Hospitality, Retail, or Corporate networks. Commercial Integrators can also leverage the functionalities available within this new plan on the Large Business installations. The new plan, includes new functionalities and higher volumes or frequency of reads as compared to the Advanced plan: Higher number of EYEs can be configured Higher frequency for reading EYEs values can be configured Agents configured under the Premium plan can consume up to 10GB/mo traffic on Remote Connections External IP Host monitoring is extended on Agents configured under the Premium plan Additional Layer-3 Subnets monitoring can be configured on a higher number of subnets for Agents configured on Premium plan A higher number of API calls can be executed on Agents configured under the Premium Plan Device Response Time: on Agents configured under the Premium plan, the Agent periodically initialize ping session to any single device and collects Round Trip Delay and Packet Lost statistics. Additional information and features are available: Historical values: the collected data will be available in the form of statistical values with historical graph for faster review and analysis of issues. Alerts: alerts can be configured to receive notification if certain thresholds of Packet Lost percentage or RTD measures are breached. Real Time execution: it is possible to ping every single device real-time to get a RTD feedback second by second. Public API: historical data for device response stats are retrievable using Domotz Public API. CyberSecurity Features (Perimeter Network Scan): on Agents configured under the Premium plan, Domotz periodically runs a security assessment of your networks and alerts the user if any new potential threat is found. Both internal LAN perimeter scans and external WAN perimeter scans are performed to ensure that the network is compliant with the security best practices. The user will be informed if there is any potential threat and can decide whether to acknowledge that threat. The following two features are currently available under the new plan: WAN Scan – TCP Open Port Scanner: Domotz periodically performs slow TCP port scans against the Public IP address of the monitored network (WAN Scan) in order to identify and inform you if any TCP port has been found open. As a matter of fact, it is quite a common practice to open a port on the Modem/Router of a network and forward that port to a specific device within the network (allowing unsecured remote management, visibility, or other forms of remote access). However, this is usually not a good practice in terms of security. LAN Scan – UPnP Port Forwarding Scanner: Domotz performs an internal UPnP scan (LAN Scan) to identify whether UPnP is enabled on the Router/Modem and whether any device on the network is leveraging UPnP to open ports and redirect the traffic. As a matter of fact, while a Router/Modem normally blocks incoming connections, preventing some malicious access, UPnP could allow a malicious program to bypass the firewall entirely: if UPnP is enabled on the Router/Modem, a malicious application might ask the Router/Modem to redirect network to remote IP addresses on the Internet (instead of local IP addresses), and the router would comply. The same malicious application might also ask the Router/Modem to open ports on the WAN side and redirect the incoming traffic to a specific device (exposing the device to the outside world). LibertyAV - DigitaLinxIP deep discovery: Domotz now discover LibertyAV's DigitaLinxIP controller on the scanned network (IPEXCB). Thanks to a new recognition methodology, all the receivers and transmitters are automatically discovered by Domotz even if configured on a different VLAN/Subnet LibertyAV - DigitaLinxIP enhanced recognition: A new Domotz Pro Tile and menu entry, gives access to a new set of features specifically designed for LibertyAV - DigitaLinxIP. The following information are available directly on Domotz Pro: Device Network Configuration Device resource usage (CPU and Memory) Firmware version Model identifier Audio/Video Settings/Status (timing, format, rate, bitrate, fps, HDCP, EDID, etc) Streaming data Encoder (TX) / Decoder (RX) - topology graph Command to Reboot  Command to Factory Reset the device Improvements: Domotz Icon: Domotz and Fingbox hardware are now reported with their own icon. PoE switch: Araknis Switch driver has been patched to support newer firmware version. Subscription model: starting from January 31st, 2019, credits are not sold anymore online. Listening requests from multiple Domotz users, Lite Lifetime License has been replaced with 5 Years Lite prepaid plan using existing credits. Direct Collaborations: all users can invite Domotz Support to access to their Agents directly from the Collaboration tile. Moreover, selected user account can invite Global Presence Alliance (GPA) support to access to their agents directly from the Collaboration tile. Fix: ZigBee driver has been fixed to support newer Control4 FW version 3+ Ruckus slower controllers could not provide AP status information without timeout exceptions Known limitations: Device Response Time features are limited to recent version of the Domotz Agent package. Some old package on third-party hardware need to be manually upgraded Eyes configured for deleted devices affect the total counting of Eyes Devices with multiple network interfaces (multiple MAC address) can't be merged into single device Field Operators can't set alerts on Domotz Eyes (SNMP Custom OID and TCP Services monitoring) Static IP address on the Domotz Box cannot be configured before configuring the Agent Multiple Devices logically connected to a Managed Switch Port: in case of WiFi AP connected to a switch port, the information is not available at the WiFi AP info
  10. Giancarlo

    Delete agent and assign to another account

    Giancarlo replied to mark_FControl's topic in Agent

    Correct. Just wipe the configuration of the Raspberry PI and install from scratch.
  11. Giancarlo

    Synology DS218+

    Giancarlo replied to Coffeenow's topic in Synology NAS

    the DS218J is based on a particular Architecture (Armada 38x). For this particular architecture, we submitted to Synology the following package: https://s3-eu-west-1.amazonaws.com/domotz-temporary/syno/domotz-syno-armada38x-5.2-2.4.3-2.3.1-b001-0064.spk However, Synology have never promoted that on the Store. You can try to install that on your NAS (as third-party package). If there is no Icon on the Desktop after the installation, just connect to port 3000 of your Synology NAS, where the Domotz Agent is ready to be configured.
  12. kkersten08 kkersten08 changed their profile photo
  13. thewirewiz thewirewiz joined the community
  14. Guest
    I have multiple vlan's with a couple of them having a different path to the internet but not configured for failover/lb. My main vlan/internet path is how the domotz agent reaches the internet. When this connection goes down, and I am remote, I wont know until it comes back up to send the down message and then up message. Is there a simple way to address this?
  15. mark_FControl

    Delete agent and assign to another account

    mark_FControl replied to mark_FControl's topic in Agent

    Thanks - company has gone bust. The Domotz agent is on a Raspberry Pi, I should have clarified. Is it as simple as deleting the Domotz software off the Pi and re-installing?
  16. Casper181

    Synology DS218+

    Casper181 replied to Coffeenow's topic in Synology NAS

    The DS218J hasn't made the cut. Any reason for this? Can it be added please?
  17. Casper181 Casper181 joined the community
  18. Carlos Carlos joined the community
  19. Giancarlo

    Delete agent and assign to another account

    Giancarlo replied to mark_FControl's topic in Agent

    For security and privacy purposes, we would need to get any confirmation from the previous company/owner of the Domotz Box and Agent data. Please contact our support, providing the MAC address of the Domotz Box. We will see what we can do for you.
  20. emes
    First of all, thanks very much for this! I would love to be able to do a REST streaming call which would return device status changes (JSON) as they happen. This is better for both sides, since it's a nailed-up connection, we avoid the overhead of connection setup and time delay between polling cycles.
  21. emes emes joined the community
  22. Giancarlo
    Hi there, unfortunately we don't even have a Synology Router to make our own tests and see what is preventing the software to run properly. The packages released for Synology are officially tested on NAS architectures and are supposed to be hosted there. Would it be possible for you to provide one of those Routers or access to them? Can you please clarify if you did follow the recommendation of adding external USB drive for storage? We only had a few users in the past able to successfully install the Domotz software on the Synology Router, but apparently they are not giving the advice here on how they succeed
  23. True-Aspect
    Would really like to get this working. Any thoughts?
  24. iacopo
    We just added a simple application showing how to use the Public API and some clever open source libraries to create an Excel file containing all the devices in every managed Domotz Agent. The code and the instructions to run it can be found here.
  25. mark_FControl

    Delete agent and assign to another account

    mark_FControl posted a topic in Agent

    Hi, I have a customer whose install was done by another compoany that has gone bust. I dont have access to the original web agent for that company. If I want to assign his agent to our new company, what's the best way to go about this? Kind Regards Mark
  26. mark_FControl mark_FControl joined the community
  27. Giancarlo
    As you might be aware, in Q4 2018 we opened our cloud-based RESTful API to the public to be used by Domotz Users to get information out of our cloud or update configuration or more. Any developers has now have an easy and comprehensive way to integrate third party applications with the Domotz Pro solution for several purposes. E.g.: Custom Dashboards: you can build your own dashboard to show the status of all the devices you are monitoring for your customers, and you can enrich it with your own data Asset Management: you can build your own Asset Management tool. In an instant, you can retrieve the enriched list of all the devices online/offline in any single network you monitor and manage through Domotz Customized Reports: create your customized reports and provide them to your customers. You can create and host on your servers script to extract data out of Domotz and prepare PDF or XLS sheet you can finalize with your own data Identify the most trouble device: create your custom script to extract the most troubled devices among all your Agents for example by identifying which one drops out of the network the most often self-healing script: write your own script that reboot a device (either through the connected PDU or PoE port of the switch, or through soft reboot) in the case it is discovered offline much more: the only limit is your imagination We will use this area of the forum to post open source code, developed using the Domotz Public API and to get feedback on those. Please, use this section also to ask questions or advices on how to best use the Domotz Public API for your specific use cases. For reference, Documentation related to the latest version of the Public API is available here.
  28. Earlier
  29. Giancarlo

    Delete multiple offline /old devices

    Giancarlo replied to mydigitalbubble's topic in Feedback & Feature Requests

    This is a true concern and I understand that.
  30. mydigitalbubble

    Delete multiple offline /old devices

    mydigitalbubble replied to mydigitalbubble's topic in Feedback & Feature Requests

    Hi Giancarlo, Thanks for such a prompt update. Really good to hear this is on roadmap and to understand that deleting all offline devices doesn't remove any of the customisations and that they restore when the device re-appears. My only concern about using this option is the effect on the customer's Violet app - and the perception of the customer when family devices (not switched on) disappear from view. thanks again, Jamie
  31. Giancarlo

    Delete multiple offline /old devices

    Giancarlo replied to mydigitalbubble's topic in Feedback & Feature Requests

    This feature request make sense. We had this already in our roadmap, and I've just added yourself to the list of requester, and raised the priority. In any case, please note that if you delete ALL OFFLINE DEVICE, as soon as one of those devices come back online, it comes back with the same "customizations" you did already. For example, if you delete a Sonos which you named "Sonos Room A", and set Location "Room A" and also configured some alerts on top of it, as soon as it comes back online after having removed it, it will reappear with the same configuration ( "Sonos Room A", with location "Room A" and alerts configured). I hope this helps in the short term.
  32. Giancarlo

    Domotz Agent Throwing an Error Preventing VirtualBox Staring

    Giancarlo replied to TaylorSystems's topic in Agent

    Mhm... this error is quite strange. We can see with our engineering what it might refer to. If you have familiarity with VirtualBox or other VM server, would you be able to install directly a new VM with our image? If so, that is probably a good workaround for the short term. See below for the instruction. We have the OVA used by the Domotz Agent Windows installer, you can download it here:https://s3-eu-west-1.amazonaws.com/domotz-vm-images-temp/domotzpro-ubuntu-18.04.1-amd64-1.0.4-b004.ovaVM CREDENTIALSUser: domotzPassword: domotzThe latest version of the image is always available in this JSON file: https://portal.domotz.com/assets/ubuntu-domotz-agent.jsonThis image is similar to the Windows Installer, to activate the Agent on the VM use the Domotz Pro app or connect to the VM port 3000 via a browser (http://<VM_IP>:3000).Please, do not hesitate to contact us back if you need any further assistance: just remember, we are always an email away if you need any assistance with Domotz Pro.
  33. mydigitalbubble started following Delete multiple offline /old devices
  34. mydigitalbubble
    Please, please can we have a more friendly / practical way to delete old devices. At the moment the only practical option is to remove old devices from the inventory individually from a devices main info page. The alternative - selecting the 'Offline' filter and then 'delete all offline devices' really isn't a practical solution as it requires all the devices you want to keep to be available, onsite and powered up - this is seldom, if ever, practical in any of our deployments - especially for mobile devices of any type. The solution seems straightforward for both webapp and mobile app; You already have a multi-item selection checkbox option, please can you add a 'delete device' option to the 'actions' list. Follow this with a summary of number of items to be removed with confirmation button. Job done. Hopefully an easy to implement improvement?
  35. TaylorSystems started following Domotz Agent Throwing an Error Preventing VirtualBox Staring
  36. TaylorSystems
    I have run into a new error that just started a few days ago. When VirtualBox tries to create a Domotz Agent session, it appears that an error is thrown which is causing VirtualBox to abort starting the Domotz VM session. I have attached a screenshot of the initial error dialog box and the followup error dialog box.
  37. PeteJones PeteJones joined the community
  38. Ipfreely

    quick url link

    Ipfreely replied to TimAG's topic in Feedback & Feature Requests

    I second this. I have devices that require a path to access
  39. Stan Stan joined the community
  40. nexuscomm
    Microsoft Teams Integration for Notifications
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