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  1. Last week
  2. aprianto

    SNMP sensor domotz

    I see, thks. Just next to other Question . Can We Modify the port of SNMP manager ini domotz ? I assume that by deafult domots using port UDP 161 162 but in especialy case customer need to custome the port from 161 to be 50001 Can we do it to cutomize changes SNMP manager port ?
  3. Giancarlo

    SNMP sensor domotz

    We confirm that Domotz has its own database of public (and private) MIBs so that you don't need to manually insert OID numbers. Please refer to the following topic for more information and the list of MIBs:
  4. aprianto

    SNMP sensor domotz

    Does domotz has database of SNMP like PRTG so we dont need to manual put SNMP OID number per device?
  5. Environ

    OpenVPN connects but won't work

    Thanks. I have started support ticket.
  6. Giancarlo

    OpenVPN connects but won't work

    Hi, we would like to investigate this further. Can you please contact our Support (support@domotz.com) so that we can properly follow-up with an investigation. Please also specify which of your Agents is affected by this issue and relevant information to perform an analysis. Looking forward to hear you back, Giancarlo
  7. They offer pretty much the same functionalities. Just a few differences to highlight: - at the moment, VPN on Demand (an extremely powerful feature to provide remote assistance) is not available when Domotz Agent runs within the Luxul Router - SNMPv3 is not yet supported on Luxul Routers - Troubleshooting issues on the Domotz Box is easier due to the provisioning channel
  8. Better to use a stand alone box or enable Domotz in the Luxul ABR-4500 router? Thank you!
  9. Environ

    OpenVPN connects but won't work

    Hi, I have upgraded to 19/month to be able to use this feature but looks like it doesn't work ? I am in my home (192.168.150.0/24) and I am connecting to site with Domotz sitting on Trunk port with native VLAN2. Apart from that Domotz has access to all other VLAN on that trunk port (VLAN3, VLAN4 etc.). I have tried pinging other devices on both VLAN2 and other vlans and nothing goes through. Remote connection IP address that I am assigned from OpenVPN client is 10.177.0.2. Domotz is able to see all VLANs and everything else works. please
  10. Earlier
  11. Steve_Nucleus

    One Device rather than whole VLAN

    Perfect, Thanks for your help 🙂
  12. Hi, we appreciate your recommendations and suggestions. As a matter of fact, the following two features are on our roadmap, and they might address your needs: 1. Possibility to group "entities" in a single device: basically the possibility to tell the system that 2 or more MAC addresses belong to the physical device. This should address your first concern 2. Parent-child relationship for alerts: basically the possibility to configure the system so that if a "parent" goes down, you receive one single Alert. Thanks for your continuous interest
  13. Giancarlo

    error plan subscription

    Hi Didier, as discussed with our Support, in January we have dismissed the possibility to activate new Agents on the Legacy Lite plan, and the only option for new Agents is the usage of the "Full Feature" Plan. Please, follow-up on our Support Ticket in order to get further details. Best regards, Giancarlo
  14. DHC

    error plan subscription

    Hello I have a customer with a 3€/month plan and I started another one by error with a 19€/month plan. I need to downgrade this last one to 3€/month please I also did not find the 3€/month in the interface and honestly I spend time in front of the interface to find it (even with my mobile phone). please help Didierhc@gmail.com (account user)
  15. Hi guys, hope you're all staying safe and healthy! I'm requesting conditional alerts for a device based on the status of another device. Example: Cisco SG350X switches in a stack will report the MAC address of the master switch. If the master changes, we get an alert and the site shows yellow as though a device were down, even though the stack is still operational (just under a different MAC address). We've needed to name each instance of the stack based on which switch is the master, but we always have at least one important device showing down which leads people to
  16. Tanner

    Crestron OS3 Cresnet Support

    Never mind, SSH is now used instead.
  17. Tanner

    Crestron OS3 Cresnet Support

    How can I see the Cresnet tile with Crestron’s CP4-R processor running OS3 (Crestron Home) on the latest firmware? I have SSH enabled, but CTP and telnet services are disabled. I don’t know if I can enable them or not with this latest OS and firmware. Any help would be great.
  18. Giancarlo

    08/24 - 2020 Release Notes

    SNMP Suggestions Search among more than 2300 different MIBs for the OiD you want to start monitoring: For a complete list of MIBs available please refer to: SNMP v1 and V3 support You can now set your device with the SNMP version of your preference. Domotz support them all: SNMP Historical data All the data monitored through SNMP (EYEs) can now be reported in a graph or list of data: Advanced Search You can specify exactly for which entity/parameter you are searching for your devices (acr
  19. henriquesalvador

    Hyper-V - Prebuilt Image Deployment

    Hi All, Here you can find a link to Download our Hyper-V prebuilt image based on Ubuntu Server 20.04: https://domotz-vm-images-temp.s3-eu-west-1.amazonaws.com/Ubuntu_20.04_Domotz_Agent_2.5.9-3.1.0-b001_HyperV.zip To import the image and activate the agent do the following: 1. Open the Hyper-V Manager > Click on Action > Import Virtual Machine...: 2. Select the folder where you Downloaded and extracted the Image above: 3. Select the VM found: 4. Import it using a new unique ID: 5. Select the pl
  20. henriquesalvador

    Replaced Router, transfer account to new router.

    Hi @Einstein1, Please send a message to support@domotz.com with the following: Domotz account: Old Agent Mac Address: New Agent Mac Address: Once you send us the above info we will make the change in the system and we will let you know to proceed with the new Agent activation, a Resume option will be given. Kind regards, Henrique Salvador Domotz Support
  21. During construction at a clients home we put in an 3150 router, then activated Domotz to monitor the internet. Since then, we have removed the 3150 and replaced with an ABR-5000 router. How do I transfer the account to the new router? The 3150 has been installed somewhere else and Domotz turned off.
  22. Giancarlo

    One Device rather than whole VLAN

    When adding the VLAN to the Domotz Box (or eventually to your physical device hosting the Domotz Agent) you should be able to select the NET MASK you are willing to use. Just select the one around the single device you want to monitor on that specific VLAN
  23. Giancarlo

    Multiple Action Menu

    Hi Steve, that's correct. The Global Management functionality (with possibility to edit device properties and settings cross Agents with an easy to use search functionality) is only available to the Full Feature Agents. Note that Item 1 of your initial email is in the development process.
  24. Steve_Nucleus

    Multiple Action Menu

    The strange thing here is that item 3 is not showing on my desktop app or web browser app, is it possibly a pro feature only? or not available for field operators? Sorry for the delay in reply, I thought I had replied but I must have forgotten to click submit 🤦‍♂️
  25. the title says it all really. I've got a site with multiple VLANs where I basically want to monitor a network switch in the general data VLAN but I don't really want to be monitoring any other devices in that VLAN. Is this possible? and if so how? Thanks for any help anyone can provide.
  26. This is a new capability offered by Domotz (September 2020). It is now possible to search for a specific OID by searching about a keyword within the available MIBs loaded within Domotz. Domotz automatically scans on the network for all the devices that offer SNMP capabilities. When Domotz can read SNMP values out of a devices (SNMP version and authentication match between Domotz and the device), Domotz will identify all the possible MIBs available for that specific device. The attached file is the current list of all available MIBs which can be searched thro
  27. Giancarlo

    Installing an FTP Server on Domotz Box

    Hi Tim, Domotz does not provide access to the Domotz box. However, the idea of hosting an FTP server for the deployment of firmware files make sense. This feature should be elaborated more. Thanks, Giancarlo
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