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  1. Last week
  2. Dear Steve_Nucleus, Thank you for this topic. I hope you are doing great these days. Keep in mind that very rarely the data can get stuck and the device must be refreshed in order to properly process it and show the power controls. For that end please always raise a service request ticket at support@domotz.com. Our support Team will take care of any issue. Warm regards, Nikolay Domotz Support Team
  3. Earlier
  4. Hey all, I'm wondering if anyone has had this issue before. Ive added a Belkin WeMo wifi plug to one of our sites, and for some reason there is no outlet available on it in domotz (see screenshot) we have a few other sites with these installed and they all work fine, any ideas on a cause and/or a solution? Many Thanks Steve
  5. GeorgiTsatsev

    Cannot Edit Device SSH Details

    Hi Darnold Due to the variety of Ubiquti products we've implemented several identification/integration strategies (one of which needs ssh access and is likely what you saw initially) If you are no longer seeing the ssh credentials under the "credentials manager" then its likely a strategy with higher confidence is taking precedence and we no longer need the SSH credentials. One such case would be with a unifi controller setup where we've attempted to identify the devices prior to the unifi controller service being setup in your domotz agent (device external services). Once the controller is correctly connected the individual devices (controlled by the controller) credentials are no longer needed That being said, if you are still seeing login attempts even without it present in the "credentials manager" we need to investigate the exact use case and for that purpose its best to write to support@domotz.com where we can follow up better
  6. darnold

    Cannot Edit Device SSH Details

    Bump, can anyone from Domotz team comment on this or should I report a bug?
  7. d1am0ndzzz

    Maintenance mode

    Well noted & Thank you Giancarlo
  8. Giancarlo

    Maintenance mode

    Yes, this is available now. For more information, check the "Snooze" alert in the guide: https://help.domotz.com/user-guide/temporary-disabling-network-alerts/
  9. Giancarlo

    TCP Tunnel with Extron Switchers

    I would suggest to use the VPN on Demand functionality for the device where there is no way to interact via TCP or the device itself redirect using IP addresses
  10. d1am0ndzzz

    Maintenance mode

    Hi There, Can someone help to confirm if Maintenance Mode feature is now available in Domotz ? Thank you.
  11. d1am0ndzzz

    Host Resource Monitoring

    Hello There, Can someone help to confirm if resource monitoring of WIndows Machine & using WMI is already available in Domotz ? Thank you.
  12. Hello Domotz Community, When I original configured some of our Ubiquiti Unifi devices in Domotz I set some (apparently incorrect) ssh credentials via Access Manager and I see this error in the Switch/AP logs (10.5.0.9 is or Domotz Agent Box) Sep 4 22:21:11 Core-SW-1 68d79a342be4,USW-Pro-Aggregation-va-dhcp-rate-drop+13316: dropbear[2767]: Login attempt for nonexistent user from 10.5.0.9:34724 I looking to change the credentials, but I can no longer edit the SSH credentials via Access Manager though the Domotz Portal/Web UI; see screenshot. Is this a known bug or am I missing something?
  13. DerekKerton

    TCP Tunnel with Extron Switchers

    Hi, I see there's TCP Tunnel for getting to Global Configurator for logging into panels but is there anything for PCS (Product Config Software) when connecting to Extron switchers?
  14. ABK

    Hyper-V - Prebuilt Image Deployment

    Is there an update version of the image?
  15. Hi Giancarlo, Thank you for the support Domotz is working now at our site.
  16. @Ravi The script you are trying to execute is just an example. The real usage can be found in the snippet with function getDeviceList(agentId, cell) Specifically, you need this part where the fetchedDataFromDomotz variable is replaced with the real data fetched from the cloud: var fetchUrl = BASE_URL+'agent/'+agentId+'/device'; var jsondata = domotzFetch(fetchUrl); var object = JSON.parse(jsondata.getContentText()); var keys = { 'id': 'DeviceId', 'display_name': 'Name', 'importance': 'Importance', 'ip_addresses': 'IP Addresses', 'hw_address': 'MAC Address', 'user_data.vendor': 'Make', 'user_data.model': 'Model', 'details.zone': 'Location', 'details.room': 'Room' }; var result = createTableFromJSON(object, keys); @NeilFAR I suppose you added the onclick handler on the button, right? onclick="google.script.run.getDeviceList(document.getElementById('agentId').value) Can you provide some log?
  17. Hi Jonah. thank you for the reply. we have a lot of them, and have just started with Domotz. Looks promising. br.
  18. Hi TNeumann, Thank you for your interest in Domotz Pro. While this Dataprobe PDU device is not currently supported, I have submitted an internal feature request to have it reviewed and possibly added by our Engineering team. CFR-330 for reference. Regards, Jonah Thompson Domotz Support
  19. Hi Michel, From the scenario you described, I assume you have the Domotz Agent configured on a Windows PC/Server, and the Domotz agent is conflicting with the npcap library already installed on that same machine (this is usually the root cause of such scenario). If this is the case, in order to resolve the issue: 1 - Uninstall the agent2 - Install manually the npcap driver to your Windows machine: https://nmap.org/npcap/dist/npcap-1.31.exe3 - Install the Domotz PRO agent again - You will need to activate the agent again at the loopback address port 3000 (http://127.0.0.1:3000). If the issue persist, please do not hesitate to contact our support (support@domotz.com)
  20. In my setup I have configured 1 agent in a subnet. All the other devices from this subnet are not showing up during the automated scan. Device Auto Discovery is on. I have set the right community name for this subnet butt still no devices. What am I missing in my setup?
  21. Is it possible to implement the dataprobe PDU’s? https://dataprobe.com/iboot-pdu-int/
  22. var object = JSON.parse(fetchedDataFromDomotz); var keys = { 'id': 'DeviceId', 'display_name': 'Name', 'importance': 'Importance', 'ip_addresses': 'IP Addresses', 'hw_address': 'MAC Address', 'user_data.vendor': 'Make', 'user_data.model': 'Model', 'details.zone': 'Location', 'details.room': 'Room' }; var result = createTableFromJSON(object, keys); I am facing error issue in above mentioned part of program " Error ReferenceError: fetchedDataFromDomotz is not defined (anonymous) @ ravi.gs.gs:38 " Help me to resolve
  23. We're looking to deploy Violet with some clients and was very disappointed to see that the Client App tab defaults to all devices being granted Visible and Power Control and many also granting Blockable (whatever that means). Aside from wasting time to un-grant for most devices, what happens as device come online? Do we constantly need to check and ungrant this? This seems like a very foolish design choice. Please change this to grant no access by default.
  24. Yes. Normally if multiple devices are detected on a switchport you have an option of selecting the connected device or inserting an unmanaged switch/hub. If it autoselected a device incorrectly you may need to first disassociate the connected device from the port then add the unmanaged device.
  25. First day of my 21 day trial. Mostly very impressed with the automated simplicity of the Network Topology Map function. However, it appears that the mapper has misidentified the topology of a network segment that is connected through an unmanaged switch. The topology map appears to have "selected" one of 9 IP cameras connected through that unmanaged switch, and is interpreting that IP camera as a switch (and showing the other 8 cameras as connected "through" the miscategorized IP camera that Domotz thinks is a switch). Is there a way to manually insert an unmanaged switch into the topology map, and re-map the links from the downstream devices?
  26. Dear Douglas, thanks for your interest in Domotz. Our team is currently working on adding a mechanism which will allow you to select which interfaces to be scanned (or blacklisted). We should have this available within the next 6 weeks. We will update the Release Notes as soon as this will be available in production. We appreciate your patience and understanding, Giancarlo
  27. I am running the 21 day free trial. One of the main reasons I decided to try Domotz is because it is available as an "app" on our Synology platform. And that platform bridges two networks. I only want Domotz (at first) to monitor devices on one of the two networks. How do I tell Domotz NOT to scan the network interfaces that I don't want scanned?
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