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  3. Thanks, @henriquesalvador-- I've found the webinar you mentioned, so will have a watch to bring me up to speed! I appreciate your help!
  4. We use HaloPSA and we would love to see an integration! https://halopsa.com/
  5. Hi @tubblog, We didn't implemented something that interacts with the devices in case of some events but you might take advantage of APIs to check some device status and reboot based on its status. Some of our customers used Node-RED to create a this kind of routine (check status and reboot if offline). Back in April we had a Webinar showing a way to automate SNMP set-ups using Node-RED, you might use this examples to automate camera reboots. Another important note, we are currently working in a way that you can create your own scripts directly from Domotz w
  6. Hi, At home, I've got a variety of ageing, generic (typically Chinese-built) Wi-Fi enabled IP Cameras, all monitored by Domotz. Each camera is plugged into a consumer-grade (typically TP-Link and typically Alexa-enabled) WiFi-enabled power switch. Intermittently, these cameras will lose their WiFi connectivity and require a reboot to reconnect to the network. At the moment, I use the vendor app (say, TP-Link) or Alexa to reboot these cameras to reconnect them to the network. However, I'm intrigued. Is there a way to use a Domotz alert
  7. Earlier
  8. bluescorpion

    Network Performance/ Route Analysis

    If I'm reviewing this report correctly, the first row (Loss %) is the main one that I should be concerned about right? 0.0% loss. As long as I'm seeing 0% that's good correct?
  9. Giancarlo

    Network Performance/ Route Analysis

    When performing a Route Analysis test, you can click on the "See raw data" to get the detailed list of all the hops for the specific test: In this way, you can check on which of the hop there are packet lost
  10. Can the Network Performance/ Route Analysis feature show you where there is an issue with packet loss? I know we're having issues with this but I'd like to get a little input on the actual report results.
  11. ValleyBuilding

    Automatic Port Mapping

    I have a few Luxul network switches that are in Domotz with a stack of 3. The Domotz agent sees and maps all the ports it appears and has automatically mapped the ports. However, after changing some of the connected devices, the automatic port mapping does not seem to be updating. Is there a way reinitiate the automatic port mapping or is there an issue with my system? Thanks
  12. DavidMyers

    Speed test results

    The speed test is getting more and more inaccurate - I have switched it off now as it is useless. I have just done the MLab Speed test on my desktop vs the Domotz Box - here is the results: 342MB vs 1.1. Speedtest.net reports 350mb-485mb downstream. I would recommend removing the speed test if it is so inaccurate................................. BTW the Domotz box is connected to the same switch using a high quality CAT6 patch lead, in fact the same lead as my desktop.
  13. henriquesalvador

    Monitoring a second internet connection

    Hi @Delaney, The monitoring of External Devices (I assume this is what you are using to add the second WAN connection to the monitoring) is done directly from the Agent itself, so you have to allow ICMP pings from your actual connections, no need to add our Cloud addresses to the rule. Let us know if you need any further clarification. Kind regards, Henrique Salvador Domotz Support
  14. Hi Guys. We don't allow open ICMP response and would like to monitor a second internet connection for uptime. What are the IP addresses we need to Whitelist for ICMP echo?
  15. MarkFC

    Hyper-V - Prebuilt Image Deployment

    Yep, same issue. Extracted files but it can't find the VM on import.
  16. Giancarlo

    Can I install Multiple Agents on Same Network?

    If he has configured the NAS with a Domotz Agent he has used his own account, and he will only have access to the Domotz Agent on the NAS. He cannot configure (or have access to data) a new Domotz Agent, just by the fact that he has another Domotz Agent on his network.
  17. internetraver

    Can I install Multiple Agents on Same Network?

    I doubt he would set up his own account. So just activating the agent in his NAS and having it on the same network with an existing agent would not automatically log the second agent into the account of the first one?
  18. Giancarlo

    Can I install Multiple Agents on Same Network?

    If he has configured a Domotz Agent on his own Synology NAS, he has done with his own account. He sees only his Agent, and therefore his own devices at home. He does not see your other clients. If you have the email address of your customer, please contact our support. We can double check with you.
  19. henriquesalvador

    Crestron Toolbox Connection

    Hi @KKallas, The API Endpoint will be available at the Portal > Settings > API Keys. The API Key can be created at the same page however, if you do not note the API Key at the time of creation, you will have to create a new one. HS
  20. internetraver

    Can I install Multiple Agents on Same Network?

    I have a follow up question on this scenario. I have a Domotz box that has been in a client house for a year or so monitoring his system. He recently picked up a Synology NAS and installed the Domotz agent and he now claims he can see everything I see (I haven't been there to verify). If this is true he can see all my other client accounts with zero login credentials. Is this possible?
  21. KKallas

    Crestron Toolbox Connection

    Where can I find my API endpoint key and API key for this?
  22. Giancarlo

    Crestron Toolbox Connection

    Hi Neno, even though the integration was developed by Crestron, if you drop a message to our suppor (support@domotz.com) I am sure we can help. Alternatively, please contact Crestron team. It might need some information about the Domotz URL to be populated.
  23. Thanks Nick for the input. Domotz is currently able to monitor Cresnet devices, through a gateway. However, it is still not possible to set an alert on their status. This will be added in the future.
  24. Currently I see an option for Domotz in toolbox for Crestron. I entered my login, API Key and key. Every Agent I try to connect to at this point comes up as the pic below...anyone else try this?
  25. Is it possible to monitor Crestron CRESNET Devices, so an alert can be sent if a device goes offline?
  26. mcfly777

    UniFi Connectivity

    Great! Thank you. It worked.
  27. henriquesalvador

    Traffic Generated by Domotz?

    Hi @NZRob, The traffic consumed by the Domotz Agent is basically compound by:- Monitoring activity- Speed Test execution- Remote connectionThe traffic used for the monitoring activities, really depend on the size of the network. Just to give an idea: A large network with 500 IP connected devices and 10 * 24-ports managed switches à Traffic generated about 30MB in a day A medium network with 160 IP connected devices and 4 * 24-ports managed switches à Traffic generated about 13MB in a day A small network with 30 IP connected devices and 1 * 24-ports managed switch
  28. NZRob

    Traffic Generated by Domotz?

    Hi all, Trying to size an appropriate cellular backhaul plan for a remote site and wondering how much traffic the Domotz unit will generate while sending daily telemetry (with Upstream/Downstream bandwidth testing turned off )
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