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  1. Today
  2. Yesterday
  3. For the NAS based on Braswell architecture, we have the following latest package (if you want to install manually):https://s3-eu-west-1.amazonaws.com/domotz-temporary/domotz-syno-generic-atom-6.1-2.4.4-2.3.1-b001-test.spk Note: we have submitted the package to Synology, but they have not yet promoted to their store.
  4. Hi Fausto, by mid of February, the CyberSecurity features (perimeter scans) will be part of the Domotz Pro, as part of a new plan.
  5. Last week
  6. TaylorSystems

    Activation of Agent Requiring to be ONSITE

    Just checking to see if anyone has a workaround for this scenario.
  7. TaylorSystems

    Devices Showing Offline when They are Online

    Additional info regarding this problem: 2 networks that I monitor that have the ARLO HUB. One network uses the FingBox and one network uses the VM Domotz agent. The VM Domotz agent seems to always show the ARLO HUB as Offline when it is actually Onlne and functioning fine within the network. I am looking for reasons that may explain why the ARLO HUB would show as Offline on the VM Domotz agent.
  8. Will there be a version for braswell (x64)? The app from the package center doesn't work.
  9. @TaylorSystems, Glad to know you've found the root cause of it! Kind regards, Andrea Tondo
  10. FaustoCruz

    Ubuntu Core + Domotz Pro Agent

    Easy implementation of the agent on the Raspberry Pi 3 Model B+ under Ubuntu Core using the snap provided by "domotzpublicstore" verified account. Only issue im having is the speed test download speed is way off. I have a 1gig fios connection, and yes i know that the raspberry pi only has a 300+mbps capability on the gigabit port, im seeing 308mbps up but only around 40mbps down. Is this a know issue or something wrong with my deployment or setup?
  11. I use the Ubiquiti UNIFI line for most of my small business deployments. Anyone else looking/interested in support for the UBNT line of AP's and / or the controller?
  12. Hello Team, When i first signed up for domotz, pricing was not available on the public website. I didn't realize until today, that pricing is now available to all my customers that decide to check it out on yu website. Can we please not publicize pricing? Kind of defeats the purpose of a integrator only platform, if anyone can know how much we pay for it.
  13. Hey guys, Anything ever come of this? I sent you a private message and don't think i heard back.
  14. TaylorSystems

    Windows 10 Agent Manager Constantly Shows 'Starting'

    I found the root cause for this. When you mentioned that 'not finding' the IP address of the VM running the Domotz Agent was a known cause for this problem... I started looking into 'related' conditions that would appear the same. I found that the VM somehow latched onto a VPN that was configured in the system, instead of bridging the network card. I merely changed the VM Network configuration back to using the local network card (bridged) and everything snapped back to normal. Thanks for the tips and help!
  15. TaylorSystems

    Problem with Installing Domotz Service on Windows 10

    Thanks. I created this Startup Task. I appreciate the instructions to get this taken care of. I will look for the next release of the Domotz Agent for Windows 10.
  16. just1Rick

    Unable to activate agent on Fingbox

    Hey Giancarlo, I generally don't write back to support unless requested, because I'm sure that you all have plenty of other tickets to respond to (and I've seen new tickets opened based on my email reply with some services). That said, thanks for your support! Henrique was able to get the agent installed and it's collecting now. I'm still playing with it, but thanks again for your support. Regards, Rick
  17. Hi @TaylorSystems, Thank you for reporting this issue. We will try to fix it on next Windows Agent Manager release (or at least unlock the username field). In the meantime we can suggest the following workaround: Open Windows Task Scheduler and create a new task "At system startup". Follow the configuration below. Once inserted the account at bottom it should prompt for the password. Restart the system and Domotz should now run without requiring any login action on Windows. Kind regards, Andrea Tondo
  18. @TaylorSystems, Thank you for the additional information, could you please try to open the VM terminal and paste the result of ifconfig command? Credentials to log into the VM are username: domotz, password: domotz. Please note that VirtualBox would allow you to open the VM terminal if Domotz has not been installed as a Windows Service, but since this is the case we can try to look into it. Kind regards, Andrea Tondo
  19. TaylorSystems

    Devices Showing Offline when They are Online

    A correction to my problem description: Originally, I stated that a computer and router was reported as OFFline by Domotz when they are actually ONline and working fine... ...the correction is that it is a computer and a HUB (Arlo Hub).
  20. I currently have 3 Windows 10 Agents that were installed on existing computers within their networks. I can see that the install process seems to have 2 parts where the first part installs the Domotz Agent (with a VM) and the last part is setting up the service (used for automatic restarting, I think). The problem is that in setting up the Domotz service, any service requires a Username and Password to allow the system to initiate the functionality of the service and the service installation logic populates the username field and does not allow you to supply alternate credentials (or alternate account to start the service). It seems to try to use the currently logged on username. This was Ok in previous installations, but the last one was a problem that prevented setting up the Domotz service. The problem is that the username is 'G. Thomas Cloyd' and the Domotz service installation logic captures only the 'g.' portion of the username. This username field is locked and you cannot supply alternate username and password credentials, so setting up the Domotz service is not possible.
  21. TaylorSystems

    Devices Showing Offline when They are Online

    Just checking to see if anyone has any feedback for me on this problem. In summary, I have a client network where, initially, everything looked fine and ONline. However, after a few days, one computer and the network router always shows OFFline (even though both are online and functioning fine). Restarting them seems to make no difference.
  22. TaylorSystems

    Activation of Agent Requiring to be ONSITE

    I currently have a Domotz Pro account with 6 networks being monitored (3 via FingBox and 3 using the Windows 10 Agent software version 1.1). I ordered 2 more FingBox's to add to more networks to monitor, but to activate them requires Onsite presence to connect via their local WiFi. Since these 2 new FingBox's will be in a different state over 1,000 miles away, I obviously cannot use my cell phone to connect to their local WiFi and activate. Is there a way around this scenario?
  23. TaylorSystems

    Windows 10 Agent Manager Constantly Shows 'Starting'

    Andrea, sorry for the late response (working on client problems). Anyway, during the installation, although the agent appeared to install Ok, the 'Installation of the Service' did not complete because it pre-filled the username field with the wrong username and therefore no password would work. However, the agent did work for scanning and setting up the account. However, upon restarting the system, the agent never goes into the 'Running' state (always the 'Starting' state). I am attaching a screenshot.
  24. Earlier
  25. Hi e-h-t, We have not planned support for amazon smart plugs but I have added the model to our backlog of integration support requests. I cannot give you an ETA as the backlog is quite full for the time being
  26. Giancarlo

    long running script ie11

    If I understood correctly what you are trying to achieve is the Remote Connection to a device that only works with ie11. If this is the case, the best workaround to this is that you open a different browser (Chrome, Firefox, Edge) to connect to the Domotz Portal. Then, instead of connect directly to its HTTP (or HTTPS) service, "Open a TCP tunnel" on that same port: you get an URL when done (around 10 seconds): then use the URL provided by the Domotz Pro App/WebApp within the ie11 browser. Note: the URL is only valid if the ie11 connection comes with the same public IP address of the browser creating the connection. I hope this helps.
  27. I have a device on one of my networks that only works on ie11. When i connect to the site in ie11 i am unable to display the list of devices and therefore connect to the devices gui because i keep getting a long running script error so the web portal is not responding. Anyone have ideas how i can get around the problem?
  28. Giancarlo

    Unable to activate agent on Fingbox

    Unfortunately, it seems like the latest package of the Domotz Pro agent has some issue in installing correctly on some Fingbox. Our engineering team is already working on the resolution of this issue. We will update this thread as soon as the root cause of the issue is resolved. I appreciate your patience.
  29. just1Rick

    Unable to activate agent on Fingbox

    I recently decided to try Domotz on my Fingbox, but am unable to activate it. My symptom is that I go into the subscriptions tab of the portal, see the Fingbox, and click activate. Unfortunately, even after 10 minutes, I still get the error "We are sorry, but the Agent is not yet installed. Please try again in a few minutes." It's been more than 10 minutes, but is there any way to tell if the agent installation is successful? Anything else I need to check out? I've already tried power cycling my Fingbox and also uninstalling and reinstalling the Domotz agent via the Fing app on my phone. Thanks, Rick
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