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  1. Yesterday
  2. Thanks for the suggestion. Can you please be more specific on the type of integration you would expect to see in Domotz with regard to the pfSense routers in general? it would be great to specify which information out of those Routers you, as a user, are willing to see in Domotz.
  3. Giancarlo

    Host Resource Monitoring

    Our Engineering team has started investigating in this direction. We will spend part of the first half of next year in this direction. The list of new features which we will bring in the next few months is already particularly reach, but we recognize the value of this feature as well.
  4. Are there any plans to add support/discovery for Netgate routers, specifically, or pfSense routers in general?
  5. AI-IT

    Host Resource Monitoring

    Any progress in monitoring Windows machines, specifically disk space? I have set up Eyes using SNMP OIDs for drives but it reports 4K blocks used. I set up alerts for when the 4K block used for a particular drive exceeds a value that I calculated, but it would be nice if this can be a domotz service that I can easily access and work with in human friendly values. Perhaps domotz can leverage WMI?
  6. Last week
  7. Severo

    Luxul Switchs and Network Topology

    Hi Giancarlo. a /16 network is not really necessary. I will set a /22 network. This way I can keep ip address for main devices. Thanks for the help.
  8. Giancarlo

    Luxul Switchs and Network Topology

    Actually, when adding a "private subnet" to be scanned, the tool scans that part of the network with a Layer 3 only approach (i.e. MAC addresses are not retrieved). Without MAC addresses the automatic-port mapping (which is the backbone of the Network Topology) cannot perform association of Switch Ports with physical devices. We are working on the possibility of adding External Private Subnets on Layer 2 (when the subnets are part of a wider network - as in your case): in this case, the tool will be able to extract MAC addresses and therefore re-create the topology. In the short terms, the recommendation is to revery back to a smaller network (max /22). Do you really need a /16 network (>1M devices on the same network)?
  9. Hi all. I started working at a new company this month and they have Domotz Pro within a Luxul Epic 5 ABR-5000. The network used to be 192.168.200.0/24 but they changed recently to 172.16.0.0/16. I read that Domotz won't monitor networks below /22, so I added 172.16.1.0/24 as private subnet in order to solve this issue. Now all our servers and switchs are available in devices list. The problem now is Network Topology. Since the last change, it doesn't work. All devices have SNMP v2c enabled. So my question is: Network topology is not working due to /16 netmask ?
  10. MikeE

    New Domotz Desktop App

    I really like the new Domotz desktop app! I'm really hoping this will allow for more robust VPN capabilities and better performance when loading up agents.
  11. MM-ACS

    Eyes SNMP Data Type = Date

    Thanks Giancarlo! You're always responsive and I appreciate it! Michael
  12. Earlier
  13. Giancarlo

    Eyes SNMP Data Type = Date

    This is a good recommendation. We have added this to the list of feature requests, together with the possibility to add the field type Percentage (for other indicators).
  14. We currently pull some OID's that return a date formatted as MM/DD/YYYY. We'd like to be able to generate an alert based on the date being within a certain range from today. Specifically, the APC 'Battery Replacement Date' field. Thanks! Michael
  15. HouseofGustoPro

    Cannot configure the agent on Domotz Boxes

    I have purchased two Domotz Boxes recently. When I try to configure them using Android App app launches web interface over the 3000 port and keeps waiting at the ""Please wait...Retrieving info..." prompt forever. When I use local network provisioning they arrive at the http://agent's-IP:3000/#/restricted page and give the error "Can't connect to the server" My fiber modem does not have any security measures configured and the local network is rock solid. I have tried to provison both boxes many times without success. I have contacted with the support but the response takes forever. Did anybody experience same situation? What can I do? Thank you.
  16. We have discussed this internally. The idea we had about the "Custom Tile" is to allow the user to group within that Tile different devices (user is free to chose his/her rules). We don't have yet this in our roadmap, but it is in the backlog of activities to be developed in the future. On the other hand, this is something different which is already in our Roadmap. By beginning of 2020, we should be able to release the capability of allowing users to write their own drivers, to extract data (arbitrarily) out of the device, and make those information available through the Domotz App/WebApp UI. Stay tuned on this. Finally, it is worth to mention that at the moment, using the Public API, it is already possible to: - create custom fields to attach to Devices or to Agent entities (as global per the account) - add, edit and delete the values to any Device / Agent belonging to that account The Custom Field which you can add with the above API are not available through the Domotz App/WebApp yet, but can only be consumed through Public API calls. If you are interested in this, drop me a private message, and I would be happy to explain more.
  17. We are in contact with the Product Management at ITGlue. The integration is more on their side (given that it is already possible to use the Domotz Public API to retrieve data and then import into ITGlue), but we will also see if we can do the integration in Domotz (for an initial update of custom data). It is on our priority list of developments. In any case, it would be beneficial, if you have contacts in ITGlue (or through the Community forum) to stimulate this type of discussion. With regard to ConnectWise Manage, this is on our roadmap to start development before the end of the year. On a similar integration, in the next few weeks we should be able to release the integration with Zendesk (soon after we will work on the ConnectWise Manage for the ticket creation and updates.
  18. Is it possible to add tiles to the Domotz interface? Add extra buttons/links per device? I have additional information I gather per device that I would like to link to but not create a whole other user interface.
  19. Just sharing a link from Watchguard on how to better monitor their Firebox with Domotz: https://www.watchguard.com/help/docs/help-center/en-US/Content/Integration-Guides/General/Domotz RMM.html
  20. Any update on ITGlue integration? How about Connectwise Manage for downtime/uptime ticket creation and solve? Would be a great add at our clients
  21. PaulOutram

    Client Alerts

    Great thanks Giancarlo
  22. Giancarlo

    10/28 - 2019 Release Notes

    Network Topology Map Topology Topology Map now shows the information about links (direct connections) and highlight important devices on the network: VPN On Demand Users can now open a VPN Tunnel to the Remote Domotz Agent to route either all the traffic (including Internet) or only the remote traffic through the Domotz Service: Traffic consumed on Remote Connections and VPN on Demand is now showed directly in the App and WebApp:
  23. Giancarlo

    10/28 - 2019 Release Notes

    This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App.  Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released.  October 28th, 2019  In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of  Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 2.5.0 Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as of today is 2.7.3 Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.6.7 Domotz Pro WebApp and Portal are already updated to the latest version What's new: VPN on Demand: it is now possible to use the Domotz Agents as remote Virtual Private Network (VPN) servers. This functionality is available on the Domotz Agents with the Premium Plan. Thanks to this new functionality, users are allowed to access directly to all the devices on the remote network and on all the ports concurrently, without the need to create multiple tunnels. Main advantages of the VPN on Demand: Tunnel remote network traffic through the Domotz Agent: Diagnostic and programming tools can be used across the VPN to simplify troubleshooting and network management. Users can see how the remote network behaves in terms of routing traffic internally and through the gateway to Internet. Access your remote devices as if they were locally connected: VPN on Demand puts your computer on the remote network, making it easy to access multiple network devices simultaneously and on multiple ports (across protocols). Debug network issues has never been so easy. Use your own software to control and program your remote devices: VPN on Demand allows your own or proprietary software to connect to the remote devices as if you are locally on the network, simplifying the way you can serve your customers. VPN on Demand is available in two modalities: All traffic: all the traffic (including Internet traffic) is routed through the Domotz VPN. Only LAN: only the remote network traffic, where the Domotz Agent is installed, is routed through the the Domotz VPN. Network Topology Map: added details. Users can now completely use the Topology Map as entry point to navigate around the data related to a specific agent: Link details: by clicking on the links you are now able to see the stats for that specific link (traffic, errors, packet lost, etc) and navigate to the attached devices. Export map: users are now able to export the Network Topology Map both in SVG and PNG formats. Important Devices: a filter has been added to allow the user to display on the Topology Map all the important devices, even if they do not appear to be connected to any managed switch or WiFi access point. Improvements: Cisco Tile: Cisco devices are grouped and filtered together into an easy to access dedicated tile. Domotz Agent Hostname discovery: the hostname discovery for the devices has been decoupled from the main discovery algorithm. In this case, if local DNS doesn't returns data in a reasonable amount of time, the main discovery still finds devices on the network. Billing details: monthly bills now indicate the number of agents added in the previous month, versus the total number of configured agents for the next month. TrippLite support: new models of TrippLite PDUs have been added to the list of supported ones. HP support: new models of HP switches have been added to the list of supported ones. Domotz Service Status page: in case of login errors, if the Domotz Pro service has been discovered with issue (through automatic monitoring of the service offered) a link is displayed in the login page. Remote Connection Traffic consumption: the consumed traffic for the month for the remote connection functionalities is now available on each section where remote connection is required. D-Tools Integration: the mapping of devices with D-Tools cloud is now based on MAC addresses, and as fall-back on IP Addresses. Moreover, the hierarchy of locations available in D-Tools is now reported also in Domotz. Overview Dashboard Optimization: the dashboard has been optimized so that searching Agents across thousands of different installation is now very fast. CTRL-F has been enabled on the dashboard to quickly access to the search functionality. Fix: A fix has been implemented to support Ruckus switches when they are configured in stacked. A fix has been implemented to report the total PoE power of stacked Cisco Linksys switches. Editing devices details on an account with multiple agents and multiple devices per agents has been optimized. Remote connection button was not available on some pages through the iPad Mobile App. Known limitations: Eyes configured for deleted devices affect the total counting of Eyes Devices with multiple network interfaces (multiple MAC address) can't be merged into single device. This affect also some type of switches which appear as multiple instances on Domotz when VLANs are configured Field Operators can't set alerts on Domotz Eyes (SNMP Custom OID and TCP Services monitoring) Static IP address on the Domotz Box cannot be configured before configuring the Agent
  24. Giancarlo

    Add existing domotz account as team member

    I'm glad to hear that. That's definitely the option: please drop an email to our support (support@domotz.com) with the list of accounts to be deleted, because you want to add to your central team.
  25. We have tested the domotz agent a couple of times using the free trial and we are finally starting to roll out a couple of domotz boxes in client systems. Both me and my coworker have existing domotz accounts that we used for testing in the past and when I try to add these emails as team members it says that they already exist. Is there a way to add an email with an existing account as a team member? If not, is it possible to get the original account transferred or deleted to get it working? Thanks, -andy
  26. Giancarlo

    Client Alerts

    The easiest way for achieving your request (Daily Alerts Digest for your customers) is to configure your Customers as Field Operators under your Master account. In this case, you can let them access to Domotz Pro (App and WebApp) on specific Domotz Agent (you choose). They will be able to set their own Personal Alert on the events of their interest, and if they set their account with the Daily Digest, they will receive that once a day (otherwise they will receive real-time alerts on their emails). Violet users do not receive email Alert Digests.
  27. PaulOutram

    Client Alerts

    Hi, I have a client who would like to receive a daily alerts digest email for their Domotz box in the same way that I receive one for all my subscriptions - is this possible? or is the only access they have via Violet? Thanks
  28. Hi there, If the Domotz box is restricted, it means that the box is ready to be configured. You can configure it by connecting to the box on port 3000 through a browser and using your Domotz account; If you identify any errors during the activation process, contact our support team at support@domotz.com sending the box's MAC address and we will assist you. If you have the Domotz Box model B-12, you can factory reset it by following these steps: 1. Unplug from the power 2. put a pin in the reset hole of the Box. Keep the reset button pressed 3. Plug the power 4. Keep the reset button pressed for additional 20 seconds After that, the entire factory reset will take around 10-15 minutes. Note that previous models (B-01, B-02, B-03, and B-11) do not have a reset button, their reset process will be done by connecting a display and keyboard through the TUI (Text Used Interface - CTRL + ALT + F2).
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