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  1. henriquesalvador

    henriquesalvador

    Staff


    • Points

      5

    • Content Count

      18


  2. Giancarlo

    Giancarlo

    Staff


    • Points

      4

    • Content Count

      377


  3. allsystemsgo

    allsystemsgo

    Members


    • Points

      4

    • Content Count

      5


  4. CoolAEW

    CoolAEW

    Members


    • Points

      3

    • Content Count

      14



Popular Content

Showing content with the highest reputation since 01/20/2018 in all areas

  1. 3 points
    Excellent, thanks for the explanation and quick response. Once again, I have to tell you how much I like your platform and service! Nothing else like it, and you have a polished implementation too. Much appreciated.
  2. 2 points
    Giancarlo, I sense a bit of frustration in your response given the explanation marks and the general tone of your response. Probably doesn't give the best impression to new potential customers like myself as he asked a very valid question. I prefer to work with companies that appreciate feedback of all kinds, even frustration. I will venture to say that I think his question/point is more about policy and communication, or at least mine are below. BTW I also noticed the same increase between the time I installed my first agent and then my second which caught me by surprise. I could be wrong but I also recall the increase being similar to what was mentioned. However to set the record straight would you clarify for a single credit what was the price increase percentage then? Were any other pricing changes made aside from single credit, and do you expect any more in the near future? 1) What is your policy for pricing changes, do you have some timeframe you will commit to where we wont expect them to go up? Will you commit to your customers that when and if they increase they will only increase by X%? Thats extremely important to understand for a small business given your expectation to be a core piece of our infrastructure. I typically expect such a commitment from new vendors with little to no established history of pricing control yet. Otherwise the risk/financial exposure can be too much for some. 2) If a price change is expected, do you give customers advance notice so they can plan ahead and work that cost into their services? If so how much advanced notice do you plan to offer? Do you look for feedback from your customers on such changes or are those decisions only made within the internal vacuum of Domotz? Please don't take these questions as criticism, they are merely necessary for planning and level setting a mutually beneficial relationship.
  3. 2 points
    Hi all, This is all the steps to connect from remote to your Control4 Director using Domotz Pro: Control4 Instruction Select the Control4 Director Go to "Connect" tab Click on "Create a TCP tunnel" Insert the Control4 Director TCP Port. By default "5021" Wait to have the tunnel setup You get two informations: Host Port Run as administrator the Control4.bat script (see attachment bellow) and enter the HOST and PORT previously provided. Open Control4 Composer and create a connection to the local address 127.0.0.1 (it will be forwarded to the Domotz TCP Tunnel). Let us know if you have any problem. Henrique Salvador Domotz Support support@domotz.com Control4.bat
  4. 1 point
    Hey guys, any plans to support RTI control processors and possible their ZW9 zwave controllers?
  5. 1 point
    Hey guys, I'm trying to install te agent on a new piece of hardware I am testing. Its called NanoPI NEO2 and its a Allwinner H5 based Arm 64bit processor. Im not an ARM expert but my understanding is that the armhf is that forces the requirement for the hardware to have an Floating Point Unit (which was added starting at armv7~). However the NanoPI NEO2 does is in fact have floating point support as its armv8 (A53). As far as I can tell, aside from overal performance tweaks the major difference is this is a 32/64bit chip whereas the older versions were 32bit only. However they should run unmodified 32bit arm binaries. Problem I am running into is that the architecture is named arm64 and not armhf which is what your package scripts are looking for thus you get dependency problems like "lib6c missing" for armhf. Well thats expected as they would be listed under the arm64 architectures. I have installed the package as a test and forced to ignore the dependencies. While it didnt install correctly, it seems that the problem is trivial and I suspect if they package allowed for both armhf or arm64 oit would work fine. For example in you domotz.env file which seems to be the primary file that runs operations like install: ########################### PACKAGE INFO ####################################### export DNAME="domotz" export DPLATFORM="raspberry" export DARCHITECTURE="armhf" export DTOOLCHAIN="1.0" export DVERSION="2.1.5-0354" export DPREFIX="domotz_" export DTMPDIR="/tmp/domotz" ################################################################################ BTW the OS is Ubuntu 16.04 http://wiki.friendlyarm.com/wiki/index.php/NanoPi_NEO2 https://en.wikipedia.org/wiki/ARM_Cortex-A53 https://wiki.debian.org/ArmHardFloatPort https://developer.arm.com/technologies/floating-point Any chance you can release an install package for arm64 or make the current armhf package support the newer architectures? Possibly a workaround for the current package in the meantime? Thanks! Porting to ARM 64-bit.pdf BTW this essentially the same processor as that in the Raspberry PI 3 model B. "The Raspberry Pi 3+ uses a Broadcom BCM2837B0 SoC with a 1.4 GHz 64-bit quad-core ARM Cortex-A53 processor, with 512 KB shared L2 cache." [27]
  6. 1 point
    Is it possible to add the history of Important Devices and the ISP downtime into the report? It would be nice if we had the option to enable or disable this information when generating a report. Right now I have to print the screen separately for these. This way we can show the client something more then the number of times the device or ISP lost a connection.
  7. 1 point
    Hello, We use Domotz as our main network-monitroing tool for broadcast events. It is a massive tool to improve our workflow during the setup of each new event. But we think, there is a goal-feature missing; It would be a massive help, when the switch-interface would be showed in a map. To see the network topology could help us in many diffrent points. -> faster and detailed view of the entire network -> overview of the trunk ports (they are always at a load of 80% -> easier watch of which part of the setup is ready for show What do other think about this? greetings out of switerland! silas
  8. 1 point
    We are finalising the development of some network security features, which I am sure most of our users will love. The idea is that Domotz will periodically run a security assessment of your network and alert you if any new threat is found. We are looking for few volunteers happy to try this feature on their agents. Please write me in private if interested. Thank you!
  9. 1 point
    Hi TonyC, you can check the version from the Domotz portal. Under the Subscriptions menu, go under the Edit button and there the agent version is indicated. We automatically upgrade the agent every time there is a new release. Please note that, when you install our package on a raspberry, it includes the agent as well as a number of libraries. While the agent is upgraded by us, the rest of the package cannot be upgraded. We always do our best to avoid incompatibilities, and currently we have happy customers even with old or very old packages, but it is highly recommended to reinstall the package to a newer version from time to time.
  10. 1 point
    When did the hardware jump to almost double the cost ?????? Very disappointing on this. I was just about to order 8 units from my distro ( they been in my cart for the last 3 weeks) at the old price. I call this AM to order and I almost fell over when he told me the total.. We have been with you guys since day1 and your sell logic was we can just throw it in ANY job. This is NOT the case anymore !! Might have to look at other alternatives since i cant trust you guys making more price jumps and taking away the little margins we have in RMR !!
  11. 1 point
    Well, we haven't done direct tests with RTI. But I guess the Open TCP can be used to remotely connect to RTI control processor, in the same way it is currently possible with Savant, Crestron, Lutron, Contro4, and more... we have guides for those control systems, but not yet had a chance to perform a test on an RTI system.
  12. 1 point
    Hi Tim, thanks again for your feedback. I see this discussion very constructive, and useful for the entire community. Let me address some of the question, and I'll try to address all of them in future discussion. Let me mention that since the first months, the Domotz Pro services has addressed the professional users. Our biggest user base is in this market (including Magnolia and their MagCare service). The fact that Domotz Pro is an easy to install, easy to use and mobile available service, together with the relatively inexpensive cost, should not be confused with a non-professional tool. We just tried to make the life of Customer Installer, AV Installers, MSP and IT Professional in general, much easier when it concerns the Remote Monitoring and Remote Management solution. All those features (including the low price) just make of Domotz Pro a viable solution to Professional users to start using a Remote Monitoring and Management solution on a larger scale. On the other hand, you exactly got the difference between the two products/services offered. While FingBox tries to address more the necessity of the end-users (consumer), Domotz Pro is the indicated tool/service for the Professional users. I completely agree with you. I just mentioned the options available to you, for clarity. There are company, our customers, that they really prefer to install the Domotz Agent on their own hardware, for multiple reasons (avoid adding more boxes, trusted servers, remove access to existing hardware, cost saving, etc). But from a support point of view, even though we are much more effective and fast in identifying issues on Domotz Boxes, we still provide a very good (and we try to be very fast) support on the third-party hardware as well. From my point of view, the option of downloading and installing the software on your own, just give additional flexibility to the service. Again, this is strictly related to flexibility. We allow Domotz users to both configure the Domotz Agent with a Laptop, or just through the mean of the App. Please note that some Field Operators, sometimes, just bring the Domotz Box and their own mobile on a very quick onsite visit at their customers. Allowing them to configure the Domotz Box through the App, in my opinion is a plus, and should not be seen as a "Consumer" way of configuring a professional tool. The rationale behind this business/product design decision is exactly related to the addressed markets. Domotz Pro is for the professional users. They don't need to block internet to a device. They need to monitor a network and eventually remotely access/control it to fix issue. On the other hand, they can offer an App (Violet) which is for the end-user (in the same way as the FingBox app): this is where the blocking feature can be seen as a sort of parental control feature. I hope the above comments help to clarify some of the doubts. But please, do not hesitate to continue here the discussion or to raise any other doubt. Thanks for your constant feedback. Giancarlo
  13. 1 point
    You've got some nerve rolling out an "advanced" version of a product that is so severely lacking the most basic functionality and still so severely bug-ridden. Until now I kept hanging on, hoping Domotz would eventually come anywhere near to deserving the "Pro" moniker. I guess it's time to cut the losses and look elsewhere for a real network monitoring solution for small to medium networks. I like Fing, but I don't really trust it any longer, knowing it comes from the same stable. I can't even begin to describe the extent of my disappointment. At least I still only have two test installations. There is no way I could deploy this to any of my customers and charge them with a straight face. And frankly, I can't see it being ready for prime time anytime in the foreseeable future. Very sad, but that's how it is. In the brief time Domotz was in the picture, my initial enthusiasm was worn down to nothing, being replaced by mounting frustration at all the limitations, idiosyncrasies, omissions and bugs.
  14. 1 point
    Hi Giancarlo, Good news! I have installed the agent on my DS218+ with no issues at all. Discovery was a breeze and I’ve also got the iPhone app displaying data. So far, so very good. I’ll post back after a few days of running with further feedback. thanks!
  15. 1 point
    It is definitely possible to use the Domotz "Open a TCP Tunnel" feature to remotely connect to your Apple Airport device. Please find below the instruction: Apple Airport Utility Instruction Select the Airport device from the Domotz Pro App -> Device list Go in "Connect" tab Click on "Create a TCP tunnel" Insert the Airport Processor TCP Port. By default "5009" - please check in your system (might be 5001) Wait to have the tunnel setup You get two informations: Host Port Open Airport Utility program and: Go to File > Configure Other Insert the previously retrieved <Host_Address>:Port and the password
  16. 1 point
    Hi, I've just bought a DS918+ and no Domotz Agent is available yet. Anyone was able to put a docker version working? Would be a great solution to third party solutions with several different CPU architectures. Thanks! D1000
  17. 1 point
    Hi @1puttpro it's possible, please just follow these steps: Lutron Instruction Select the Lutron Processor Go in "Connect" tab Click on "Create a TCP tunnel" Insert the Lutron Processor TCP Port. By default "51023" Wait to have the tunnel setup You get two informations: Host Port Open Lutron Designer program on your Laptop and: Activate -> Processors --> Remote Access form Insert the previously retrieved Host/Port to be inserted here (see attachment as an example) Save & Apply Now you can use your Lutron tool to to remotely access to the processor: a - Designer+ Tool for Lutron HomeWorks QS: b - Lutron RadioRA 2 System Overview for Lutron RadioRA: Go to the Find Main Repeater Screen from here in the Design Tab And select Advanced, then Remote for System communications as shown here: He should also have had a previous transfer without the checkbox being selected “Restrict Communications to Local LAN”. Let us know if you any issue. Henrique Salvador Domotz Support support@domotz.com
  18. 1 point
    That was exactly what was going on. Sorry about the confusion. Good to know about the license transfer possibility.
  19. 1 point
    Hi there are 2 reports available, the last 30 days and a device report. The last 30 day report only shows 30 day status for the wan connection and then basically shows a device list which is useless as that is available in the other report. I would love to see a report that showed the amount of offline events for all the devices. I realize with a large project that could be lengthy so maybe there could be a "filter by device" option before the report is generated. This would be a phenomenal feature that is an absolute necessity. After all, this would prove to the client the value of the domotz box. Please implement this asap.
  20. 1 point
    to change the ip address connect to the box locally or thru connect function in app box ip address and port 3000 example http://192.168.1.30:3000 or on the app create use port 3000 then select network info on tabs of left the edit network settings this is also where you setup VLANs
  21. 1 point
    I was reviewing my network with Wireshark and noticed the incredible amount of ARP requests that Domotz outputs. It sends an ARP request to every IP address in my network. I have 2 VLANs that Domotz monitors. Is every 30 seconds really necessary? Looking at my L3 network switch, it looks like my CPU jumps up 10% every 30 seconds. Not a huge impact, but it seems a bit excessive. Anyone else notice this? Is there a way to change the frequency?
  22. 1 point
    tapping into this. Is there a way to tweak broadcasting or use unicast? I was troubleshooting our network performance an 3.5 million packets a day. happy to sacrifice realtime alers for the network. for the moment turning off domotz
  23. 1 point
    Not sure where you got the idea that vlan supports requires domotz hardware. I have my domotz that is running on vm monitoring all my vlans. Yes what your running the software requires the ability to have an interface in each vlan.. Domotz does discovery via arp. Monitoring across a router has a flaw that maybe the router/firewall your crossing to access that other network is just blocking the monitoring. So is the device down really? Can your NAS create sub interfaces or vlan interfaces - if so then it should be able to monitor any vlan you want. If not then yeah your going to need something else to do your monitoring from if you want to monitor more than 1 vlan.
  24. 1 point
    Hi folks, We are also seeing large amounts of broadcast ARPs - 500 broadcasts over a 1s period, every 30 seconds. Although this may be acceptable to devices with powerful processors, our humbler devices (10Base-T) are getting heavily loaded by this, and our real application messages are getting slowed/lost. Is it not possible to stagger these ARPs, or send unicast to known devices, rather than hitting a network so heavily, so often? We also notice broadcast ARPing to subnet-broadcast address x.x.x.255/24 and x.x.x.0/24?
  25. 1 point
    Hi Can I add to this discussion please? I don't believe this is just a Mac issue. I have an Intel NUC PC running Windows 10, which when I put it in sleep mode still looks online to Domotz - and therefore I can't wake it because the WOL button is greyed out. I have done some investigation. When the PC is in sleep, it does not return IP pings, but Domotz thinks it is still online. I presume that Domotz is doing a heartbeat check of the card at the MAC address level, and sleeping PC (and Mac) is passing this check. It seems there are three device states - powered off (you can't wake it), sleeping (you can wake it) and online. And Domotz can't identify the sleeping state for (new) PC and Mac? Would it be possible to modify the heartbeat check for PCs and Macs so they appear offline when they are sleeping? Thanks
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