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  1. CeesDJNG

    Cyber security features

    The new cyber security feature, with the functionally to scan TCP open ports and uPnP port forwarding, is really great. However, it´s hard to understand the decision to add this feature to the premium plan which costs 7 credits a month. Yes, for the 7 credits you get much more then the cyber security feature, but what for all the users that does not need these additional benefits? Or in other words, should Domotz not offer this cyber security feature as part of the lite plan in order to support all users with a regular security scan, and position itself as a company that care about their users cyber security?
  2. TimAG

    Product Information

    Hello, I am evaluating using the Domotz Pro and it seems to fit the bill in many aspects. Admittedly I do not have one yet, but it is on order as such I will have more hands-on comments coming. But in the evaluation "to buy or not to buy" I am coming short on the following... I have scoured the domotz.com website and done general internet searches. So if the information is available, apologies for not finding it, but at the same time... it is thus hard to find and maybe should be made more accessible. I have also tried the demo site, to see if I could get answers out of it, but the “demo” limitations do not permit me things like… seeing a report (email disabled) I’m looking for a sample report…. What is the report that you can have emailed to you at the end of the month? In what format does it come? Can a template be applied? How in depth is it? Is there an Installer version and customer version? Does the report outline device performance over time? Does the report outline device usage over time? Does the report outline specific functions usage (extracted from SNMP calls or alike) On the features page (https://www.domotz.com/remote-network-monitoring-features/) it talks about Network Mapping Please explain? What kind of network mapping? I see no network Topology page.. does it exist? Is there a visual layout of the network? A Map of devices connected per switch? Switch / Router / Firewall / WLAN layouts? Trunk size / performance? VLANs visualisations? Am I even understanding what the feature Network Mapping is about? (In your vision) Under Alerts it mentions - Intruder/New Device Is this outlined in the report? Does an alert get send when a new device tries to gain access? Does this alert allow you to respond with a Allow/Disallow function? Are there login alert/intrusion protection into the Domotz box itself? Is there a summary/log analysis for repeated attempts of a device to connect over period? Is there a repeat offender function for blacklisting needs (note.. repeat offenders does not have to be a user willingly trying to ‘get in’ but could be a device simply misbehaving.. having a bug.. or even a virus!!) Under Network Diagnostics you mention - Ethernet Port Monitoring Please elaborate!? Will the Domotz Agent identify which port on a switch devices are connected to? How does this get represented? (Network map? Report? On the device page?) If (for switch reason) it cannot be retrieved, can the information be added manually? On a point of personal feedback.. I did visit you at the ISE2018 on the hope that a conversation could be struck up and I could get answers to some of my doubts, but I seemed to get a little of a cold shoulder from you guys. I clearly understand that an event as such is tiring, and I came relatively late in the day, it’s just a shame to have missed an opportunity there. Hope you can clarify the issues outlined above, or at least give indication where you are on the roadmap to achieve this? Thank you, Tim.
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