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  1. Giancarlo

    08/24 - 2020 Release Notes

    This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App.  Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released.  August 24th, 2020  In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of  Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 2.23.0 Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as of today is 3.1.1 Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.7.0 Domotz Pro WebApp, Desktop App and Portal are already updated to the latest version What's new: SNMP Suggested OiD and MIB browsing/search: Domotz has now stored more than 2300 different publicly available MIBs, so that users can easily search for OiD to be monitored through SNMP. A simple to use search engine helps the Domotz user to identify all the available OiD sensors that can be monitored on every device supporting SNMP. The library of available MIBs is in continuous evolution, and every user can contribute to its growth. SNMP v1 and v3 support: it is now possible to monitor SNMP data (Domotz EYEs) on devices supporting SNMP Version 1 or Version 3. In the past, only Version 2 was supported by Domotz. Network Devices supporting SNMP V1, V2 or V3 are now identified by Domotz Agent also for the automatic entities (Network Standard Info, Network Interfaces, PoE consumption and control, etc). SNMP OiD sensor history: data collected through SNMP are now represented with historical values (either graphs for numbers or list for text fields). Advanced Search within Global Management: it is now possible to use an advanced search mechanism both for Devices and Agents so that users can specify exactly in which type of field a specific text should be searched. For instance, users can now search for all the "Cisco" devices (as Vendor), installed in a Rack (as Location), and belonging to all the Agents which contains a specific word. Solutions 360 Integration: it is now possible to connect a Solutions 360 (Q360) account into Domotz. Q360 will become one of the available Contact Channels available to be used in Shared Alerts. This means that Domotz creates and update Q360 Service Tickets when a specific event occurs on the networks or devices monitored through Domotz. Domotz creates a Q360 Service Ticket for any specified alert within Domotz. The same ticket is updated by Domotz automatically, in the case other events occur on the same network or device and as far as the ticket is still open in Q360. When the previous ticket is closed and a new event occurs on the same network or device, a new ticket will be opened and a reference to the previous ticket is provided. Users are also allowed to associate each Agent to one specific Q360 Site, so that every time the ticket is automatically created in Q360, it flows under that specific Site. Freshservice Integration: it is now possible to connect a Freshservice (Freshworks) account into Domotz. Freshservice will become one of the available Contact Channels available to be used in Shared Alerts. This means that Domotz creates and update Freshservice Tickets when a specific event occurs on the networks or devices monitored through Domotz. Domotz creates a Freshservice Ticket for any specified alert within Domotz. The same ticket is updated by Domotz automatically, in the case other events occur on the same network or device and as far as the ticket is still open in Freshservice. When the previous ticket is closed and a new event occurs on the same network or device, a new ticket will be opened and a reference to the previous ticket is provided. Users are also allowed to associate each Agent to one specific Freshservice Department (or Customer), so that every time the ticket is automatically created in Freshservice, it flows under that specific Department. Improvements: New Icons and data now available in the Network Topology map: a new filter has been added in the Network Topology Map which allows to highlight and search only for the monitored devices through Alerts. New icons has been added to the devices to identify the ones that are connected to PDUs or PoE switches or for the ones that require credentials to unlock specific functionalities. The latest speed test data results have been added to the "Gateway" device in the Network Topology map. Configuration Management for Luxul switches: always stay on top of changes happening on your network infrastructure devices. With Domotz, you can now automatically backup the running and startup configuration files of your Luxul networking switches. Domotz will keep track of the configuration changes over time and notify you if any change occurs. Network configuration issues are easily identified. Store backup files or new configuration files can be pushed to the switches directly from Domotz. Enriched Monthly Report: the monthly PDF report now includes statistics about the connectivity of the network (WAN monitoring) and the detailed list of network disconnections occurred during the previous month. Public API - support SNMP Credentials/Communities: it is now possible to configure Credentials for SNMP v3 through Public API. Gude PDU support: newer models of Gude PDUs have been added to the list of supported devices. New Device Discovery Alert: in order to improve awareness around security, users can now enable the alert for new devices joining a specific network from within the "Network Security" tile. Fix: WAN IP Port Scan has been fixed in the frequency of execution. "Last Status Change" timezone fixed in the Manage functionality. Outlet name char limits have been increased. Clear reference to Webhooks within Public API documentation. Unifi Controller data fetch failure has been fixed. The issue preventing a Control4 identification (due to localhost not found) has been fixed. Agent process failing during "un-formatted" DHCP messages received has been fixed. Issue when exporting XLS file from Desktop App has been fixed. Netgear PoE switch wait time to retrieve data has been extended to avoid timeout for certain models. Araknis AN310+ Non-PoE switches were falsely recognised as PoE. Known limitations: VPN on Demand is currently not supported on Luxul Router based Agents. As soon as Luxul team will provide Domotz with the API resources to make this available, Domotz will add this capability. Eyes configured for deleted devices affect the total counting of Eyes. Devices with multiple network interfaces (multiple MAC address) can't be merged into single device. This affect also some type of switches which appear as multiple instances on Domotz when VLANs are configured. Field Operators can't set alerts on Domotz Eyes (SNMP Custom OID and TCP Services monitoring). Static IP address on the Domotz Box cannot be configured before configuring the Agent. DHCP cannot be leveraged on additional VLANs on the Domotz Box. Configuration Management for Cisco IOS devices is currently not available when Domotz Agent is hosted on Windows machines.
  2. Giancarlo

    06/23 - 2020 Release Notes

    This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App.  Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released.  June 23rd, 2020  In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of  Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 2.17.0 Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as of today is 2.9.7 Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.7.0 Domotz Pro WebApp, Desktop App and Portal are already updated to the latest version What's new: Global Management: it is now possible to search and configure agents, and their associated devices, in one easy to use dashboard. Users can now search multiple devices Cross-Agents and Manage them from one single point of access. It is possible to: Search multiple devices: thanks to a new searching engine it is now possible to search across hundreds of thousands of devices available through thousands of Agents deployed to locate a specific device. Users can search cross-agents by specifying MAC addresses (unique), IP addresses, specific vendors, models, and more. User can also locate all the devices which has a specific label/parameter (for instance all the devices in "Rack rooms"). Change properties: users can easily adjust monitoring properties of hundreds of devices cross agents at one time. It is now possible to change the location, zone, type, model and more by selecting multiple devices cross-agents and applying the new properties. Manage Settings: users can use templating to replicate device configurations by exporting settings from one device and importing back into a multitude of other devices selected through the same functionality. For instance, it is now possible to export the SNMP configured OiDs (Eyes) and the relative alerts configured on one device under a specific Domotz Agent, and apply the same configuration to hundreds of other devices (where it is appropriate). ConnectWise Manage Integration: it is now possible to connect a ConnectWise Manage account into Domotz. ConnectWise Manage will become one of the available Contact Channels available to be used in Shared Alerts. This means that Domotz creates and update ConnectWise Service Tickets when a specific event occurs on the networks or devices monitored through Domotz. Domotz creates a ConnectWise Manage Service Ticket for any specified alert within Domotz. The same ticket is updated by Domotz automatically, in the case other events occur on the same network or device and as far as the ticket is still open in ConnectWise Manage. When the previous ticket is closed and a new event occurs on the same network or device, a new ticket will be opened and a reference to the previous ticket is provided. Users are also allowed to associate each Agent to one specific Company/Site and optionally to an Agreement so that every time the ticket is automatically created in ConnectWise, it flows under that specific Company, within the specified Site, and optionally the Ticket might be referred to a specified Agreement in place. At the time of the configuration, the user is also allowed to specify filters to select specific Companies for this association. Domotz Native Windows Agent: a production version of the Native Windows Agent has been released in Production. As compared to the previous version, the new installer installs services directly in the Windows PC/Server, without configuring a Virtual Machine in it. The package is much smaller and smoother in the installation and configuration. The installer will also take care of any future upgrade, which will be performed automatically by Domotz. The old VirtualMachine based package is still available on request. FAST.com powered by Netflix: it is now possible to select Netflix Servers (through the FAST.com service) to perform automatic and manual bandwidth tests (Speed Tests), as an alternative to the M-LAB based tests (NDT). Users can now select the most appropriate methodology based on the ISP providers and the technology in place. FAST.com becomes the default methodology for the new installed Agents. Improvements: Network Configuration Management restore: it is now allowed to restore configuration files on Cisco SG series Network Configuration Management alert: it is now possible to configure alerts to be triggered on events related to Configuration File changes or misalignment between running and startup (saved) configurations Datto Autotask support for more than 500 Accounts: it is now possible to integrate Domotz with Datto Autotask for the management of more than 500 accounts (link between Domotz Agents and Datto/Autotask Accounts/Sites) Public APIs for Multi-Teams structures: company users can now use Domotz Public API to create additional Teams under specified Areas. Moreover they can use additional APIs to move Domotz Agents across different Teams Public APIs for remote connection traffic usage and limits: users can now monitor the traffic consumed during the month for the Remote Connections and the limits through the usage of Public API New Crestron Controller driver: a new driver based on SSH has been released. This driver allows now the usage of SSH to interact with the Crestron Controller to retrieve information related to Cresnet devices. Araknis Switch support: new models of Switches has been added for the support of PoE capabilities Fix: Intellinet PoE Switch driver has been fixed for some models, where issues were raised The Select-All button in the multi-select capability has been fixed Return button disappearing on some iOS mobile devices has been removed Control4 driver has been fixed for the unlocking of ZigBee capabilities Violet App has been fixed for the Reboot capabilities of devices Violet App has been fixed for the "Report the problem" button issue Isssue on the Pre-payment of licenses performed by Team Members has been fixed Known limitations: VPN on Demand is currently not supported on Luxul Router based Agents. As soon as Luxul team will provide Domotz with the API resources to make this available, Domotz will add this capability Eyes configured for deleted devices affect the total counting of Eyes Devices with multiple network interfaces (multiple MAC address) can't be merged into single device. This affect also some type of switches which appear as multiple instances on Domotz when VLANs are configured Static IP address on the Domotz Box cannot be configured before configuring the Agent DHCP cannot be leveraged on additional VLANs on the Domotz Box
  3. Giancarlo

    04/28 - 2020 Release Notes

    This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App.  Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released.  April 28th, 2020  In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of  Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 2.9.0 Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as of today is 2.8.5 Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.6.7 Domotz Pro WebApp, Desktop App and Portal are already updated to the latest version What's new: Network Devices Configuration Backup, Versioning and Management: Always stay on top of changes happening on your network infrastructure devices. With Domotz, you can now automatically backup the running and startup configuration files of your networking switches. Domotz will keep track of the configuration changes over time and notify you if any change occurs. Network configuration issues are easily identified and resolved through restoration of previously saved files. Use Domotz to centralize the management of network configurations across your team: Domotz automatically scans network infrastructure devices for configuration changes and creates version for you. You can also manually backup a device configuration whenever you want, for instance to create a roll-back configuration point before applying some changes With Domotz you can easily restore a previous configuration or apply a new one to your network infrastructure devices. Domotz makes it easy to stay on top of the changes and compare different versions of a configuration file You can get a notification if a new, unexpected, modification occur to the configuration of your devices, or if they have been misconfigured in the running status as opposed to the startup one Domotz currently supports Cisco SG Series and IOS switches (Catalyst). Further devices will be added to the list Custom and Automatic Monthly Reports: it is now possible to schedule a custom monthly report to be generated and send automatically each first day of the month. MSP, Integrators and Service Provider in general, can choose to send the report directly to their customers, automatically and with the history of the activities performed during the previous month for their customers: Hide and Custom sections can be chosen to be available in the monthly report. Users can also sort the sections among the report to be generated More Info available. Users can now choose to include the activity logs in the monthly report that shows the manual activities performed on a network through Domotz Domotz can be configured to automatically send a report to the recipient of your choice and with the content that you can customize. The monthly report will be generated every first of the month Microsoft Teams Integration: it is now possible to integrate Domotz to Microsoft Teams. Following this guide it is possible to create Microsoft Teams webhook Endpoint which can be used into the Shared Alert Profile configuration as new contact channel. Domotz users can now receive alerts directly on their MS Teams channels, with color coding which match the criticality of the alert, and back-link to the Domotz entities generating the alert Domotz Native Windows Agent: a newer installer of the Domotz Agent for Windows is available in beta here Improvements: Intellinet Network Solution Switches: PoE switches are now directly integrated through Domotz for Automatic port mapping and PoE control Intellinet Network Solution Manufacturer Support: It is now possible to share Agent access to the Intellinet Support team directly through Domotz to get fast assistance on the resolution of networking device issues SoundUnited new models: new 2020 SoundUnited models have been added to the list of supported ones ARMv8 - 64bit Domotz Agent package: a new Domotz Agent package is now available to be downloaded through the Domotz Portal which can be installed on the 64bit OS version for ARM devices (e.g. Raspberry Pi 4 - 64bit) Domotz Box available on Amazon Netherlands Cisco Meraki non-PoE Switch support: for each port of the Cisco Meraki switch is is now possible to retrieve additional information such as: Isolation Enabled VLAN Allowed VLANs RSTP status STP Guard status Type Link Negotiation Total traffic Fix: Google Graph library didn't allow showing some data/graph Users receiving TCP/Eyes Alerts even if "No Alerts" was configured for a specific Agent Automatic device discovery and monitoring blocking issue has been resolved Demo mode not completely working on the main dashboard overview Alert Digest erroneously collects Shared Alert emails Known limitations: VPN on Demand is currently not supported on Luxul Router based Agents. Expected resolution within Q1 2020, or as soon as Luxul team will provide Domotz with the API resources to make this available Eyes configured for deleted devices affect the total counting of Eyes Devices with multiple network interfaces (multiple MAC address) can't be merged into single device. This affect also some type of switches which appear as multiple instances on Domotz when VLANs are configured Field Operators can't set alerts on Domotz Eyes (SNMP Custom OID and TCP Services monitoring) Static IP address on the Domotz Box cannot be configured before configuring the Agent
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