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Found 4 results

  1. just1Rick

    Unable to activate agent on Fingbox

    I recently decided to try Domotz on my Fingbox, but am unable to activate it. My symptom is that I go into the subscriptions tab of the portal, see the Fingbox, and click activate. Unfortunately, even after 10 minutes, I still get the error "We are sorry, but the Agent is not yet installed. Please try again in a few minutes." It's been more than 10 minutes, but is there any way to tell if the agent installation is successful? Anything else I need to check out? I've already tried power cycling my Fingbox and also uninstalling and reinstalling the Domotz agent via the Fing app on my phone. Thanks, Rick
  2. Just bought two fing boxes to test at our homes so we can test domotz pro, and be able to pause our kids internet with fingbox. So... what’s the reason we can’t use violet with fing box? the end user needs to be able to restart outlets on a PDU. They also need a dumbed down interface with less devices in their face. Fing doesn’t do this. You can’t restart a wattbox from fing.
  3. Giancarlo

    07/30 - 2018 Release Notes

    This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App. Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released. July 30th, 2018 In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 1.7.12 Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as per today is 2.2.1 Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.6.7 Domotz Pro WebApp and Portal are already updated to the latest version What's new: WebApp left-side menu: the new global dashboard available directly within the Domotz Pro WebApp offer direct access to menu items previously hidden (list of EYEs configured, Expired Agents, Collaboration Requests, Credits available, Global Alert enable, etc). Team Member Collaboration: it is now possible to invite Team Members (of different Teams) to collaborate on a specific Agent. Moreover, the Team Leader can now allow a specific Team Member to invite other Domotz Users to collaborate with his Domtoz Agents. Agent Search Functionality for MSP: MSP/Company structure Domotz Users have now the possibility to search among all the configured Teams for Agents (through Agent Name, Customer Name, Customer Identifier). Improvements: WebApp load: thanks to WebApp restyling, during the load of resources, the WebApp shows the user with the loading status StormAudio Tile: a new Tile to filter and enrich device discovery for StormAudio WyreStorm Tile: a new Tile to filter and enrich device discovery for WyreStorm Manufacturer Support: new manufactures added to the list of HW manufacturer support Fix: External Public IP monitoring was wrongly working on specific IPs Impossibility to invite some specific Violet users Issue on Device list creation (Excel) when external Public IP were not identified yet as online (2018-08-06) MLAB Speed Test results not correctly stored when performed on Luxul Router Epic 3 and 4 (2018-08-06) Alert configuration discrepancy between the App and WebApp has been fixed (2018-08-13) Auto Discovery Disable caused issue when devices to be monitored went back online (2018-08-13) Known limitations: Eyes configured for deleted devices affect the total counting of Eyes Devices with multiple network interfaces (multiple MAC address) can't be merged into single device Field Operators can't set alerts on Domotz Eyes (SNMP Custom OID and TCP Services monitoring) Static IP address on the Domotz Box cannot be configured before configuring the Agent External monitoring of public and private subnets might not work properly on Raspberry Pi installations Multiple Devices logically connected to a Managed Switch Port: in case of WiFi AP connected to a switch port, the information is not available at the WiFi AP info
  4. On June 15th 2016, I received an E-Mail notification from the Fingbox Staff titled "Important update about your Fingbox subscription". After doing some additional research on Domotz as a whole and their Domotz Pro product offering, I must say that I am in distress looking for a Fingbox alternative as Domotz Pro has some significant shortfalls. Below, I have copied and pasted portions of the E-Mail I received and will comment as to why Domotz Pro is NOT a good fit for us Fingbox subscribers: As you may have heard in recent weeks, Fing has now joined forces with Domotz, a leading provider of professional network monitoring software. In order to allocate more resources to improving Fing, we are merging Domotz PRO and Fingbox services into 1 professional grade product. Merging Domotz Pro and Fing has important implications on your Fingbox account. Here is what you need to know. Fingbox/Domotz Pro Integration We are no longer offering any new subscriptions or license extensions for our Fingbox service and plan to retire the application on July 31st 2016. That's BAD News for us Fingbox subscribers! I've been a Fingbox subscriber since 2012, and Fingbox has been one of the most important tools in my Technical Support arsenal. We encourage all existing Fingbox users to migrate over to Domotz Pro, where you'll be able to get all Fingbox features plus many more at a similar price point. That is just a BOLD FACE LIE! Allow me to explain. Fingbox has Windows Agents know as "Sentinels" and requires NO additional Hardware purchase / installation. I currently monitor 12 networks with Fingbox. Being forced over to Domotz Pro, I would have to purchase a minimum of $880 worth of hardware to maintain the same monitoring capability. Additionally, an annual Fingbox subscription costs me less than $100 per year. Domotz Pro at $3 per month, per network, is going to wind up costing me over $430 per year! That's more than four times the cost of my annual Fingbox subscription! In what parallel universe is that considered a "similar price point"? Give me a break! Domotz Pro is Domotz's professional network monitoring software, which costs only 2.99 (USD/Euros/GBP)* a month per network for monitoring an unlimited number of devices. The software also offers an enhanced set of functionality compared to Fingbox, Really? I have to mention the lack of Windows compatible Agents again. . . ranging from remote power management and remote connectivity to automatic port mapping (check out all the features below). After July 31st 2016 all Fingbox accounts will be retired and any unused portion of your Fingbox subscription will be reimbursed to you. Gee, thanks a lot, Fingbox / Domotz! That is so generous of you! You're going to refund me 20 bucks, and for all intents and purposes poke out my eyes (the ability to see what is going on with my networks). You are also able to add any unused portion of your Fingbox subscription to your Domotz Pro account, should you decide to migrate. In conclusion: Do my comments above sound bitter? You're damn right they do! I'm pissed! Based on just these few differences alone, I can't see why ANY Fingbox subscriber would migrate to Domotz Pro. So Domotz Staff. . . I'm sure that this rant has gotten your attention. What are you going to do about it?
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