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Found 2 results

  1. OliverHall

    Migrating Agent from NAS to Domotz Box

    Hi, We ran a test using a QNAP agent at a client site and have now installed a permanent domotz box. The domotz box has not yet been configured, but I have remote access to it via VPN. Can you direct me to how we can migrate the existing configuration from the old NAS agent to the new domotz agent and then I'll delete the NAS agent (currently in an expired state). Many thanks, Oliver
  2. it.nannycay

    Agent causes device outage

    Hi, I am testing this software for our networks. I have installed one agent on one of our NAS (synology RS815+) for this purpose.. The agent (scan) is causing a specific type of device to drop off the network. We run 3 24port DSLAM VDSL2 switches for our hotel rooms. When I enable the agent, 5 minutes later all 3 of these switches will go offline, and need to be hard rebooted. If I disable the agent they operate as normal after a reboot, so they obviously do not like something about the way they are scanned.. I don's see any way to disable the scan for a particular device or devices... Is there a way to do this? Disable IP or block of IPs for scan? I cannot continue to test, or validate until I can get around this.. Thanks
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