End User Alerts

[Baysnick]

Hi All,

 

We would like to know if it's possible to setup end user email alerts. 

We would like our end users to be alerted via email when their locations internet goes offline. 

 

Is this possible?

[Giancarlo]

8 hours ago, Baysnick said:

Hi All,

 

We would like to know if it's possible to setup end user email alerts. 

We would like our end users to be alerted via email when their locations internet goes offline. 

 

Is this possible?

 

There are two different ways to achieve this.

 

1. You setup end user accounts as field operators (with restricted access to their own networks) and then configure the alerts using those accounts.

2. You leverage the Shared Alerts. Through Shared Alerts you can setup any email address as a contact channel for the alerts of your choice.