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Raspbian Buster (10) with Domotz Pro Snap package - VPN on Demand issue


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Hi all,


Please note that the latest Raspbian release (Buster/10) comes with a module enabled that prevents the VPN on Demand to work properly when using the snap package.


To resolve the issue please comment one line at this file /etc/ld.so.preload (command: sudo nano /etc/ld.so.preload):





*Just add a # at the beginning of the line.

This preloaded module conflicts with the snap package (not only the Domotz Pro app). After this the error with the module should be resolved and the agent will be able to use the VPN on Demand.


Remember that this only applies if you are using the Snap package, which we recommend as the package updates will be done automatically.


If you need any further assistance feel free to reply to this topic or reach out our Support team: support@domotz.com. 


Henrique Salvador

Domotz Support

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