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Browser Limitations - Issues when activating an agent

henriquesalvador

By henriquesalvador,
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henriquesalvador

henriquesalvador 10

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Hi Community, 

 

We have a known issue when activating an agent with some Ad-blockers enabled or when using the Brave Browser, the error will the following:

 

image.png

 

When you see this error "Can't connect to the server" please try another browser (Chrome, Firefox or Safari) and disable any add-on that might affect the connection to our Cloud.

 

If the error persists it could be an issue with firewall or DNS. In this case please contact our support@domotz.com we will be glad to assist you.

 

Kind regards,
Henrique Salvador
Domotz Support

 

 

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