Ubuntu agent js error

[Gareth]

I installed Ubuntu through the supplied Snap link. Service starts up and I name the network (I'm on a trial) then I get the following error in the browser console when I click the "Start Scanning the Network" button.

 

Thanks.

 

 

Error: I.activationForm is undefined
C@https://portal.domotz.com/js/portal.min.js?v=1.30.2:1:270936
I.activateWithSubscription@https://portal.domotz.com/js/portal.min.js?v=1.30.2:1:277331
fn@https://portal.domotz.com/lib/angular/angular.min.js line 236 > Function:4:251
@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:65429:21
$eval@https://portal.domotz.com/lib/angular/angular.min.js:147:69
$apply@https://portal.domotz.com/lib/angular/angular.min.js:147:302
@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:65428:13
eg@https://portal.domotz.com/lib/angular/angular.min.js:37:211
d@https://portal.domotz.com/lib/angular/angular.min.js:37:158
triggerMouseEvent@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:2953:7
tapClick@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:2942:20
tapMouseUp@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:3018:13
 undefined

[Giancarlo]

15 minutes ago, Gareth said:

I installed Ubuntu through the supplied Snap link. Service starts up and I name the network (I'm on a trial) then I get the following error in the browser console when I click the "Start Scanning the Network" button.

 

Thanks.

 

 

Error: I.activationForm is undefined
C@https://portal.domotz.com/js/portal.min.js?v=1.30.2:1:270936
I.activateWithSubscription@https://portal.domotz.com/js/portal.min.js?v=1.30.2:1:277331
fn@https://portal.domotz.com/lib/angular/angular.min.js line 236 > Function:4:251
@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:65429:21
$eval@https://portal.domotz.com/lib/angular/angular.min.js:147:69
$apply@https://portal.domotz.com/lib/angular/angular.min.js:147:302
@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:65428:13
eg@https://portal.domotz.com/lib/angular/angular.min.js:37:211
d@https://portal.domotz.com/lib/angular/angular.min.js:37:158
triggerMouseEvent@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:2953:7
tapClick@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:2942:20
tapMouseUp@https://portal.domotz.com/lib/ionic/js/ionic.bundle.js:3018:13
 undefined

 

Hi Gareth,

 

thanks for your interest in Domotz and for trying. Can you please send a screenshot and the error above to our Suppor team? (support@domotz.com)

 

I assume you have tried removing and re-installing the package. Out of curiosity, have you tried installing the debian package (through DPKG instruction provided on the Domotz Portal)?

 

Thanks,

Giancarlo

[Gareth]

Hi Giancarlo,

 

I will send a screenshot. I did indeed try reinstalling from snap. I haven't tried using the debian dpkg on ubuntu (not something I usually try anymore due to differences) but will give that a go now.

 

Cheers