Feedback regarding Alerts

[TokyoIoT]

Here is some feedback regarding Alerts.

 

• Done Button is missing in the pull down menu in the Alerts Configurator
• If no name is given, or if the name is lost, only the MAC address is shown. I suggest to include the location.
• I suggest to open the device details view when clicking the device name; from there, Alerts can also be configured.
• It would be nice to indicate in the device icon whether alerts have been configured for the device. More specifically, an outline could indicate alerts has been configured; a full indicator could show alerts for the device have occurred
• After an alert, the app icon shows a badge with value 1; this value never changes
• after opening the app, it is not clear which app caused an alert
• device alerts are not recorded in the device history
• the e-mail notification only gives a name; if the name is not present (bonjour seems to loose it) only a MAC address is included making it very difficult to know which device is affected; how about including more information in the e-mail like device type, location?
• How about including a link to the portal; preferably opening the device details (after login)?

 

[Automate]

In addition to the device alerts, it would be nice to have some network wide alerts such as whenever a new device is seen on the network for the very first time.

[Giancarlo]

1 hour ago, Automate said:

In addition to the device alerts, it would be nice to have some network wide alerts such as whenever a new device is seen on the network for the very first time.

 

This is something which is in our list for a long time, and it is probably the first alert, transversal to devices, which will be implemented.

 

Other transversal alerts I can immagine, might be:

- change of public IP of the network

- check on the speed test

- change on the DHCP, DNS servers (or a check on the status of it)

- etc