Unable to see Netgear network topology

[toddwhy 0]

Hi,

Newly installed Domotz agent on Synology as well as Domotz Box.  Enabled SNMP on Netgear switch as well as all the other switches in the network.  .  However can only see the Araknis switches but not the one Netgear XS728T ProSafe switch.  The Netgear switch is needed as it runs the 10-Gigabit portion of the network.  I can see devices that are on the Netgear switch in the device list.  But the switch itself wont show up in network topology.

[Giancarlo 48]

This is probably due either to SNMP not properly configured or the switch not compliant to RFC 4188.

 

Anyway, best to follow-up on this specific case directly with Support team.