Jump to content

New agent not sending alert emails


Recommended Posts

icdllc

I have an agent installed that has email alerts configured that works well. I  just recently added another agent to my Domotz and configured the alerts with emails, but for some reason I never receive any alert emails from this agent. It is using the same email address in the alert configuration as the one that works. Cam someone give me an idea on what I can check in order to get the new agent to send me alert emails? Thanks.

Link to post
Share on other sites
henriquesalvador

Hi @icdllc,

 

I checked your case and I couldn't find any alert configured at your newer agent, please follow to the Webapp > Select the agent and under the Alert tile configure the alerts for that agent:

 

image.png

 

If you still have problem, please send a message to support@domotz.com so we can better assist you.

 

Kind regards,

Henrique salvador

Domotz Support

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...