Violet Config

[GregBiehl 0]

We setup a new agent yesterday and gave the client access to Violet app so they are able to reboot simple devices IE Apple TV, Cable Boxes etc.

 

How are we able to configure what is an under the hood device and what is a family device through the desktop app?

 

 

[henriquesalvador 10]

Hi Greg,

 

The Devices has to be manually assigned to the Family Devices group at the Violet app:

 

 

The Under the Hood group are based on the device type you assigned to the device itself and it will be automatically moved to the Under the Hood group. The following device types will be automatically reassigned:

• Home Automation
• Control
• Server
• Network Equipment
• NAS
• Smart Power Plug
• Lighting
• Sensor
• Heating & Cooling
• Security System
• Camera
• Custom Device
• Healthcare Device
• Robot
• PoE Switch
• Wi-Fi

You can change device types and move a device in or out of Under the Hood from the Violet app, note that you can't add something to this group other than selecting one of the above device types.

 

Please let us know if you have any other questions. We are always available at the support channel: support@domotz.com, specially if you need to share some private information about the Agent and Network.

 

 

Kind regards, 

Henrique Salvador

Domotz Support