GregBiehl 0 Posted July 17 Report Share Posted July 17 We setup a new agent yesterday and gave the client access to Violet app so they are able to reboot simple devices IE Apple TV, Cable Boxes etc. How are we able to configure what is an under the hood device and what is a family device through the desktop app? Quote Link to post Share on other sites
henriquesalvador 10 Posted July 17 Report Share Posted July 17 Hi Greg, The Devices has to be manually assigned to the Family Devices group at the Violet app: The Under the Hood group are based on the device type you assigned to the device itself and it will be automatically moved to the Under the Hood group. The following device types will be automatically reassigned: Home Automation Control Server Network Equipment NAS Smart Power Plug Lighting Sensor Heating & Cooling Security System Camera Custom Device Healthcare Device Robot PoE Switch Wi-Fi You can change device types and move a device in or out of Under the Hood from the Violet app, note that you can't add something to this group other than selecting one of the above device types. Please let us know if you have any other questions. We are always available at the support channel: support@domotz.com, specially if you need to share some private information about the Agent and Network. Kind regards, Henrique Salvador Domotz Support Quote Link to post Share on other sites
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