Thegolfnut Posted August 11, 2020 Report Share Posted August 11, 2020 I am getting an agent disconnected alert followed 23 minutes later by a connected notification. I run a report and it shows 0 Internet connection losses. I put this agent in the network to gather some info on their network connectivity complaints but this leaves me with more confusion than answers. Why would the agent show as disconnected but the report not mention anything? The agent connection history is also blank in the report. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted August 12, 2020 Report Share Posted August 12, 2020 Hi, can you please share more information about this case with our support team? Please send an email to support@domotz.com. We will be able to investigate this specific case. Thanks for your understanding, Giancarlo Quote Link to comment Share on other sites More sharing options...
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