OpenVPN connects but won't work

[Environ]

Hi,

 

I have upgraded to 19/month to be able to use this feature but looks like it doesn't work ?

I am in my home (192.168.150.0/24) and I am connecting to site with Domotz sitting on Trunk

port with native VLAN2. Apart from that Domotz has access to all other VLAN on that trunk port (VLAN3, VLAN4 etc.).

I have tried pinging other devices on both VLAN2 and other vlans and nothing goes through.

Remote connection IP address that I am assigned from OpenVPN client is 10.177.0.2. 

 

Domotz is able to see all VLANs and everything else works.

 

please advise.

 

Edited September 18, 2020 by Environ

[Giancarlo]

Hi,

 

we would like to investigate this further. Can you please contact our Support (support@domotz.com) so that we can properly follow-up with an investigation.

 

Please also specify which of your Agents is affected by this issue and relevant information to perform an analysis.

 

Looking forward to hear you back,

Giancarlo

[Environ]

Thanks. I have started support ticket.