"Cannot Start" on Synology DS718+

[rbryanh]

Immediately following installation of Domotz on a Synology DS718+, I receive the error Domotz Network Monitoring: Error: Cannot start the package. 

 

I'm stumped, though admittedly anything beyond restarting, uninstalling, and reinstalling are beyond my current expertise.  I've tried all that to no avail.  Relevant logs are attached.

 

Thanks,

Bryan

domotz_lifecycle.log domotz_status.log domotz.log pkgctl-domotz.log synopkg.log synoservice.log

[henriquesalvador]

Hi @rbryanh,

 

I found an error at the logs that maybe we need access to Synology to better understand, I'm creating a support case so we can continue troubleshooting your case.

 

We will update this thread in the future with the resolution.

 

HS