Unable to reuse license

[Demant 1]

I upgraded my Rpi to 0.9.7 and wanted to change the name.

Performed a reset of the agent and the license which is available is in the web portal is not picked up.

found reply error 500 in the log.

2015-12-06T11:00:16.1616Z [DEBUG] Success, providing response
2015-12-06T11:00:24.2424Z [INFO] POST /api/v1/user/81/agent?username=<user>
2015-12-06T11:00:24.2424Z [DEBUG] User [81] creates agent Demant-Rpi with licence code <free license>
2015-12-06T11:00:24.2424Z [DEBUG] Send POST request to user endpoint. URL: https://api.domotz.co/app-api/v1/user/81/agent
2015-12-06T11:00:25.2525Z [INFO] POST /api/v1/user/81/agent?username=<user>
2015-12-06T11:00:25.2525Z [DEBUG] User [81] creates agent Demant-Rpi with licence code <free license>
2015-12-06T11:00:25.2525Z [DEBUG] Send POST request to user endpoint. URL: https://api.domotz.co/app-api/v1/user/81/agent
2015-12-06T11:00:25.2525Z [ERROR] Engine request error! Requested URL: <https://api.domotz.co/app-api/v1/user/81/agent> Method: POST - Body: {"display_name":"<name>","licence_code":"<free license>","mac_address":"<mac>"} - Error code: 500

[Giancarlo 49]

There might be an issue in the management of the Reset (to free a license). We will investigate.

 

As a workaround, I have invalidated that license and created a new free one for you. Can you try configuring the agent with the new license?

[Demant 1]

Hi Giancarlo,
The old license is still listed as active in the portal, when i try to activate the agent on the raspberry pi
It still fails, because it tries to use the active license code.

 

Waiting for activation

Licence                       Active

Expiration                   Free for Life

Agent Version

Package Version

Activated on                2015 Oct 14

Running on

MAC Address              xx:xx:xx:xx:xx:xx

 

Licence code     <old license>

[Giancarlo 49]

Sorry Demant, I tried to invalidate that license without success. I've now removed completely from your user. Can you please try again?

[Demant 1]

succes, thanks for your help