miji2 2 Report post Posted December 10, 2015 Just wanted to report App ver 0.9.7b003 crashes on start "Unfortunately, Domotz has stopped" when starting on: - Samsung Note 3 running CM13 ROM - HTC One S running CM12.1 ROM - Nexus 7 2012 running CM13 ROM - Nexus 7 2013 running CM13 ROM Not sure what am I doing wrong, but I am not having much luck with it. Is it something specific to CyanogenMod ROMs? 1 Share this post Link to post Share on other sites
Lars 10 Report post Posted December 10, 2015 Have you tried clearing the cache first of all (under Android Settings, Apps, Domotz, Clear cache) as it's possible that something from the previous version is causing a problem. Failing that, have you tried uninstalling the app and then re-installing it? This is the first report we've had of any issues. it's working fine on my HTC m9 and Nexus 9. It's possible that we have some kind of compatibility issue with CyanogenMod though, as I don't think anyone in the company is running it on their devices. Share this post Link to post Share on other sites
miji2 2 Report post Posted December 10, 2015 This is happening on a new installs in all cases since I just signed up, installed the agent, and tried the app for the first time. here's a logcat of installation, first run, and crash: build.board: MSM8974 build.bootloader: N900W8VLU2DOC4 build.brand: samsung build.cpu_abi: armeabi-v7a build.cpu_abi2: armeabi build.device: hltecan build.display: cm_hlte-userdebug 6.0 MDB08M 392339d43d test-keys build.fingerprint: samsung/hltecan/hlte:4.4.2/KOT49H/N900W8VLUCND5:user/release-keys build.hardware: qcom build.host: temasek build.id: MDB08M build.manufacturer: samsung build.model: SM-N900W8 build.product: cm_hlte build.radio: unknown build.serial: b7004f5b build.tags: test-keys build.time: 1449314395000 build.type: userdebug build.user: root version.codename: REL version.incremental: 392339d43d version.release: 6.0 version.sdk_int: 23 12-10 07:20:56.413 D/Finsky (1447): [1] LibraryUtils.isAvailable: com.domotz.app available because owned, overriding [restriction=7]. 12-10 07:20:57.448 D/Finsky (1447): [1] LightPurchaseFlowActivity.access$800: Permissions accepted: com.domotz.app 12-10 07:20:57.450 D/Finsky (1447): [1] InstallPolicies.captureEverExternallyHosted: Presetting external-hosting status for uninstalled com.domotz.app 12-10 07:20:57.450 D/Finsky (1447): [1] InstallPolicies.captureEverExternallyHosted: Capturing ever-externally-hosted false for com.domotz.app 12-10 07:20:57.450 D/Finsky (1447): [1] InstallerImpl.requestInstall: Request install of com.domotz.app v=97003 pri=2 for single_install 12-10 07:20:57.466 D/Finsky (1447): [1] PackageInstallerImpl.innerCreateSession: Created session 907154772 for com.domotz.app 12-10 07:20:57.467 D/Finsky (1447): [1] InstallerImpl.kick: Installer kick - starting com.domotz.app 12-10 07:20:57.797 D/Finsky (1447): [1] DownloadImpl.setState: Duplicate state set for 'com.domotz.app' (0). Already in that state 12-10 07:20:57.798 D/Finsky (1447): [1] DownloadQueueImpl.add: Download com.domotz.app added to DownloadQueue 12-10 07:20:57.800 D/Finsky (1447): [1] DownloadImpl.setState: com.domotz.app from 0 to 1. 12-10 07:20:57.824 D/Finsky (1447): [1] StartNextDownloadRunnable.run: Download com.domotz.app starting 12-10 07:20:57.853 D/Finsky (1447): [1681] DownloadQueueImpl$7.run: Enqueued com.domotz.app as content://downloads/my_downloads/288 12-10 07:20:57.863 D/Finsky (1447): [1] DownloadImpl.setState: com.domotz.app from 1 to 2. 12-10 07:20:57.877 D/Finsky (1447): [1] DownloadQueueImpl.onStart: com.domotz.app: onStart 12-10 07:20:57.926 D/Finsky (1447): [1] DownloadQueueImpl.notifyProgress: com.domotz.app: onProgress 0/-1 Status: 192. 12-10 07:21:00.801 D/Finsky (1447): [1] DownloadQueueImpl.notifyProgress: com.domotz.app: onProgress 5071690/5071690 Status: 200. 12-10 07:21:00.832 D/Finsky (1447): [1] DownloadImpl.setState: com.domotz.app from 2 to 3. 12-10 07:21:00.838 D/Finsky (1447): [1] DownloadQueueImpl.onComplete: com.domotz.app: onComplete 12-10 07:21:00.839 D/Finsky (1447): [1] DownloadQueueImpl.remove: Download com.domotz.app removed from DownloadQueue 12-10 07:21:00.842 D/Finsky (1447): [1] InstallerTask.advanceState: Prepare to copy com.domotz.app (com.domotz.app) from content://downloads/my_downloads/288 (expect 5071690 bytes) 12-10 07:21:00.992 D/Finsky (1447): [1696] InstallerTask$7.doInBackground$1a3e6397: com.domotz.app (com.domotz.app) (5071690 bytes) copied successfully in 137 ms 12-10 07:21:01.066 D/Finsky (1447): [1] InstallerTask$7.onPostExecute: Successfully copied APK to update com.domotz.app (com.domotz.app) 12-10 07:21:01.071 D/Finsky (1447): [1] InstallerTask.advanceState: Begin install of com.domotz.app 12-10 07:21:02.289 I/PackageManager.DexOptimizer(772): Running dexopt (dex2oat) on: /data/app/vmdl907154772.tmp/base.apk pkg=com.domotz.app isa=arm vmSafeMode=false debuggable=false oatDir = /data/app/vmdl907154772.tmp/oat bootComplete=true 12-10 07:21:03.502 V/BackupManagerService(772): restoreAtInstall pkg=com.domotz.app token=6 restoreSet=0 12-10 07:21:03.608 D/Finsky (1447): [1] InstallerTask$3.installSucceeded: Successful install of com.domotz.app 12-10 07:21:03.712 D/Finsky (1447): [1] InstallerTask.addAppShortcut: Requested shortcut for com.domotz.app 12-10 07:21:03.761 D/Finsky (1447): [1] LibraryUtils.isAvailable: com.domotz.app available because owned, overriding [restriction=7]. 12-10 07:21:04.344 D/PackageBroadcastService(2060): Received broadcast action=android.intent.action.PACKAGE_ADDED and uri=com.domotz.app 12-10 07:21:04.409 D/k (2060): Processing package: com.domotz.app 12-10 07:21:04.428 D/GassUtils(2060): Found app info for package com.domotz.app:97003. Hash: a637366fcedc87a64c548a826359bedae5d915f5a8404d4119444679d080c6f8 12-10 07:21:04.428 D/k (2060): Found info for package com.domotz.app in db. 12-10 07:21:04.458 I/UpdateIcingCorporaServi(32046): Updating corpora: APPS=com.domotz.app, CONTACTS=MAYBE 12-10 07:21:04.591 D/Finsky (1447): [1] LibraryUtils.isAvailable: com.domotz.app available because owned, overriding [restriction=7]. 12-10 07:21:04.612 D/Finsky (1447): [1] PermissionPolicyService.onStartCommand: post-install permissions check for com.domotz.app 12-10 07:21:04.811 I/ActivityManager(772): START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10000000 pkg=com.domotz.app cmp=com.domotz.app/.MainActivity} from uid 10026 on display 0 12-10 07:21:04.873 I/ActivityManager(772): Start proc 4173:com.domotz.app/u0a158 for activity com.domotz.app/.MainActivity 12-10 07:21:04.948 W/System (4173): ClassLoader referenced unknown path: /data/app/com.domotz.app-1/lib/arm 12-10 07:21:04.992 E/AndroidRuntime(4173): Process: com.domotz.app, PID: 4173 12-10 07:21:04.992 E/AndroidRuntime(4173): java.lang.RuntimeException: Unable to start activity ComponentInfo{com.domotz.app/com.domotz.app.MainActivity}: java.lang.RuntimeException: Failed to create webview. 12-10 07:21:04.992 E/AndroidRuntime(4173): at com.domotz.app.MainActivity.onCreate(Unknown Source) 12-10 07:21:04.993 W/ActivityManager(772): Force finishing activity com.domotz.app/.MainActivity 12-10 07:21:05.132 D/Finsky (1447): [1] ReferrerRebroadcaster.onPackageFirstLaunch: Package first launch for com.domotz.app 12-10 07:21:05.138 D/Finsky (1447): [1] ExternalReferrer.access$200: Suppress referrer timestamp for com.domotz.app 12-10 07:21:05.139 D/Finsky (1447): [1] ExternalReferrer.access$200: Referrer is empty for com.domotz.app 12-10 07:21:05.512 W/ActivityManager(772): Activity pause timeout for ActivityRecord{d5744c7 u0 com.domotz.app/.MainActivity t320 f} 12-10 07:21:06.772 I/ActivityManager(772): Process com.domotz.app (pid 4173) has died I have playstore Webview installed (https://play.google.com/store/apps/details?id=com.google.android.webview), although same error occurs when I uninstall playstore Webview and use the built-in one. 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Lars 10 Report post Posted December 10, 2015 We're working on fixing the issue. It should be solved later today. Share this post Link to post Share on other sites
Lars 10 Report post Posted December 10, 2015 We've released a new version on Google Play that should solve your problem, please try it and report back. Share this post Link to post Share on other sites
fillibar 16 Report post Posted December 10, 2015 I just came on to report mine crashes each time, 0.9.7b003. With an LG-G3. Clearing cache, rebooting phone did not work (I had done it prior to running but post install for a different reason). Will await the new version. Share this post Link to post Share on other sites
Lars 10 Report post Posted December 10, 2015 The new version is already up on Google Play, it's 0.9.7b004. Share this post Link to post Share on other sites
fillibar 16 Report post Posted December 10, 2015 Problem solved for me. Share this post Link to post Share on other sites
miji2 2 Report post Posted December 10, 2015 Problem solved for me as well. Thank you! Now I can play. Share this post Link to post Share on other sites
KRC1 1 Report post Posted December 11, 2015 I'm still getting an error message when I try reinstalling from google play Share this post Link to post Share on other sites
Lars 10 Report post Posted December 11, 2015 Please uninstall the app first and then install the new version. Share this post Link to post Share on other sites
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