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Subnets not being scanned

MattyD

By MattyD,
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MattyD Newbie

MattyD

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We have a client site that has VPN connections to other offices.  We added those subnets to the additional subnet scan list but we are not getting any devices from those subnets. 

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Giancarlo Newbie

Giancarlo

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On 3/31/2021 at 10:49 AM, MattyD said:

We have a client site that has VPN connections to other offices.  We added those subnets to the additional subnet scan list but we are not getting any devices from those subnets. 

 

Hi Matty,

 

I would suggest sharing access to your Domotz agent with our Support and then send more information about your network to support@domotz.com. The team will look into that.

 

Thanks,

Giancarlo

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