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WeMo Plug outlet missing


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Hey all,

 

I'm wondering if anyone has had this issue before.

 

Ive added a Belkin WeMo wifi plug to one of our sites, and for some reason there is no outlet available on it in domotz (see screenshot)

 

we have a few other sites with these installed and they all work fine, any ideas on a cause and/or a solution?

 

Many Thanks

Steve 

Screenshot 2021-09-09 at 15.23.06.png

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  • 2 weeks later...

Dear Steve_Nucleus,

Thank you for this topic. I hope you are doing great these days.

 

Keep in mind that very rarely the data can get stuck and the device must be refreshed in order to properly process it and show the power controls. For that end please always raise a service request ticket at support@domotz.com. Our support Team will take care of any issue.

Warm regards,

Nikolay
Domotz Support Team 

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