AVMSP Posted January 17, 2022 Report Share Posted January 17, 2022 I got the device NIB from a reseller. Here's the full error message: Error: Cannot find module 'ejs' at Function.Module._resolveFilename (module.js:469:15) at Function.Module._load (module.js:417:25) at Module.require (module.js:497:17) at require (internal/module.js:20:19) at new View (/opt/domotz/lib/node_modules/express/lib/view.js:50:49) at EventEmitter.app.render (/opt/domotz/lib/node_modules/express/lib/application.js:545:12) at ServerResponse.res.render (/opt/domotz/lib/node_modules/express/lib/response.js:938:7) at /opt/domotz/lib/node_modules/domotz-remote-pawn/src/http/app.js:70:13 at Layer.handle_error (/opt/domotz/lib/node_modules/express/lib/router/layer.js:58:5) at trim_prefix (/opt/domotz/lib/node_modules/express/lib/router/index.js:300:13) at /opt/domotz/lib/node_modules/express/lib/router/index.js:270:7 at Function.proto.process_params (/opt/domotz/lib/node_modules/express/lib/router/index.js:321:12) at next (/opt/domotz/lib/node_modules/express/lib/router/index.js:261:10) at /opt/domotz/lib/node_modules/domotz-remote-pawn/src/http/app.js:65:9 at Layer.handle [as handle_request] (/opt/domotz/lib/node_modules/express/lib/router/layer.js:82:5) at trim_prefix (/opt/domotz/lib/node_modules/express/lib/router/index.js:302:13) Figure doing a full reset of the device will be required. Link to comment Share on other sites More sharing options...
henriquesalvador Posted January 17, 2022 Report Share Posted January 17, 2022 Hi @AVMSP, We should be able to investigate that through the provisioning channel, looks like this unit is lacking the latest agent package, please send an email to support@domotz.com informing this agent MAC Address while keeping it connected to the network. We will assist you ASAP. HS Link to comment Share on other sites More sharing options...
AVMSP Posted January 17, 2022 Author Report Share Posted January 17, 2022 Thank you, I have emailed. Link to comment Share on other sites More sharing options...
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