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Action disabled you cant pause this device


chester40391
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Using the violet app I am able to pause some devices but I have two rogue devices that I need to pause/block. I set them as user devices why am I unable to pause them. When I try to block them by device it says "action disabled you cant pause this device". When I attempt to pause the user it says "Action disabled There are no devices that can be paused"  Why am I unable to pause these devices?

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