Guest2022 Posted April 19 Report Share Posted April 19 I downloaded expecting to have a fully functional trial so I could compare the functionality to other products in the same category that do provide a fully functional product for testing but this one is a very limited version with most things locked. I requested help from the support email address but I didn't get a response to any of my questions or requests. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted April 19 Report Share Posted April 19 Just now, Guest2022 said: I downloaded expecting to have a fully functional trial so I could compare the functionality to other products in the same category that do provide a fully functional product for testing but this one is a very limited version with most things locked. I requested help from the support email address but I didn't get a response to any of my questions or requests. Dear Guest, thanks for the interest in Domotz. Can you please send me a DM on the community forum with the email address used to contact our Support? Our support usually answer to every single user (including the ones in trial) in a matter of few minutes. It might be that the email sent through our ticketing system hit your spam folder. Please, send me in a DM your email address, and we will look in the ticket you created. Thanks, Giancarlo Quote Link to comment Share on other sites More sharing options...
Guest2022 Posted April 19 Author Report Share Posted April 19 I checked my spam filter, it shows email was delivered. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted April 19 Report Share Posted April 19 2 minutes ago, Guest2022 said: I checked my spam filter, it shows email was delivered. Thanks for checking it. Please send me in a Private Message your email address, so that we can check the ticket. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted April 20 Report Share Posted April 20 22 hours ago, Giancarlo said: Thanks for checking it. Please send me in a Private Message your email address, so that we can check the ticket. Hi Guest2022. I've sent you a DM with the details of the ticket. Please, let us know if you need any further assistance. Quote Link to comment Share on other sites More sharing options...
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