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Account Questions


Guest Donavon Simonette
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Guest Donavon Simonette

 

How come I can’t access the ports above my external hard drive? It was working before and now it’s not working.

It’s been a long time since it hastens worked.

 

One of the things I did in the past to make it work for a few weeks was change the IP address from 199 to 200 or 198; I can’t keep doing this Please help.

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Hi Donavon, 

 

please contact support, share access to your Agent and provide the information required to perform the analysis. The team should be able to help with your request.

 

Best regards,

Giancarlo

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