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Upgrading from Legacy Lite to Residential


jgx
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We have a number of Legacy Lite agents that we would like to bring up to the Residential level.  The Full Features is overkill for these sites.   

 

How can I do this?  The only upgrade option is to Full Features.  Yet for our new agents from Crestron the come with Residential. 

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hi jgx,

 

please contact our Support (support@domotz.com), and mention to have the request checked by me (Giancarlo).

 

As a matter of fact, it is NOT possible to upgrade Legacy Lite agents to the Residential plan. But we will find some workaround which can be a good solution for you.

 

Thanks,

Giancarlo

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