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facilon

access server

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facilon

Is there an issue with the server 

android app says     "Oooops...can´t coonect to server"

have the same problems with the domotz portal

best regards 

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facilon

here is the answer from DOMOTZ

 

Giancarlo Fanelli (domotz)

Jun 22, 11:39 CEST

Dear Jose,

there is currently an internal issue, which is preventing to connect to the service for some users (specifically users with Ubiquiti or Tripp Lite device configured on the network). We are fixing this issue with a matter of priority and we will inform you as soon as this is done.

Please, apologize for this inconvenience .

We'll keep you posted as soon as the situation is recovered.

Thanks for your patience, 
Giancarlo

Giancarlo Fanelli
Domotz Support Team

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facilon

problem seems to be solved

 

Giancarlo Fanelli (domotz)

Jun 22, 13:19 CEST

Dear Jose,

we have restored the situation for your agents You can now correctly connect to the Domotz service, either through the mobile app and the Web App.

Please, apologize for this downtime on your agent, and do not hesitate to contact us if you spot anything further.

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