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Michael_Christon

Reports History for Devices and ISP Downtime

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Michael_Christon

Is it possible to add the history of Important Devices and the ISP downtime into the report? It would be nice if we had the option to enable or disable this information when generating a report. Right now I have to print the screen separately for these. This way we can show the client something more then the number of times the device or ISP lost a connection.

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Silvio

Generation of pdf reports is quite expensive in terms of cloud resources, and at the moment we can't afford with our current price model. So we have to find an efficient way.

Moreover, not many people would like a very long pdf, so we definitely would need to implement ways of customising the reports. We are working at few ideas, but sorry might not be coming soon

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Arek

+1 - at least ISP down time please. We have a site where sparks have regular whole house power cuts. I need to be able to access the history so I can send it to the client.

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soloithz23

Even if you just generated a printable onscreen report that would suffice. No pdf is needed. Or use spreadsheet format? I don't mind taking a snapshot of the screen for now as long as the info we need is there to be seen. Specifically offline events for specific devices or the wan connection. After all, isn't this the whole reason domotz exists? To give us insight into the state of the network? I can say to a client your dvr went offline 20 times this week but if I had a report to "prove" it..thats power.

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grossmat

+1. If I could download a CSV, I can pretty it up for a final report, but we're often asked to demonstrate issues with network, ISP, devices over a longer period of time and can't pull that history now. 

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Giancarlo

Thanks for your feedback here. The download into a CSV is in our backlog, but not sure when this will be available.

 

However, we listen to your requests and first of all, in one week (or so) there will be the following changes:

- Downtime tab (ISP) will be extended to 1 month

- We will probably be able to make it copiable (for the entire month)

- History of devices will be restructured. It will contain the event of IP change (imagine you have configured with Static IPs) and be copiable

 

We appreciate your feedback, given that they make the product even better. 

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