Remimtz 0 Posted December 28, 2016 Report Share Posted December 28, 2016 Hello, Having a lil bit of trouble, i can not rest my agent under my agent info, had the device on a personal account, need to move it to out company account. the device license expired today. I tried with Chrome and explorer, thinking it was a browser issue, same result not able to reset agent. Attached is a picture of my browser. Thank you! Quote Link to post Share on other sites
Giancarlo 55 Posted December 30, 2016 Report Share Posted December 30, 2016 This has been managed as support. Anyway, in order to delete/reset an agent: 1. Stop the Agent (either physically disconnect the Box or stop on NAS/pi) 2. access to the Portal: https://portal.domotz.com 3. From the Agent tab, select the "Edit" of the agent to Delete, and press on Delete Note: all the configurations performed for the agent will be permanently deleted Quote Link to post Share on other sites
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