Offline for a month

[leoberaldo]

Hi,

I'm having some difficulty getting my agent to go online. My raspberry pi ran for 10 uninterrupted months and suddenly, without any change, the agent went offline. I've restarted it, changed cables and power sources, but so far nothing. Should I reinstall the software again?

Thanks in advance

Turns out it was stuck on version 1.1.4. After deleting the old version and installing 2.1.0, everything was solved. Thanks anyway!

 

[Giancarlo]

Before  reinstalling from scratch, you can just try to upgrade the package.

 

wget https://portal.domotz.com/download/agent_packages/domotz-raspberry-armhf-1.0-2.1.0-0148.deb

 

sudo dpkg -i domotz-raspberry-armhf-1.0-2.1.0-0148.deb

 

This will upgrade the package.

 

[leoberaldo]

Thank you, it works like a charm

[AWHS]

Me too. There really needs to be a troubleshooting guide somewhere. I liked this a year ago when I set it all up, but have completely forgotten what I did and don't know where to start when it comes to troubleshooting.