AGENT STAYS "ONLINE" WHILE DISCONNECTED

[Synco 0]

Hi,

 

I'm new to Domotz. I have it running on my synology and on a raspberry pi. Now I want to reset the agent on the raspberry pi because i'm going to bring it to a different location/network.

In the dashboard it keeps saying it's online while it's disconnected . What do I need to do?

 

 

[Giancarlo 39]

Hi Synco,

 

there were some slowdown in the cloud service yesterday. The issue should be resolved now. Can you please check if the agent still appear to be online?