Raspberry Pi 3 hangs during bootup

[TriMan66]

I purchased one of the raspberry Pi boxes and got it configured initially. A later reboot after an automatic update has left it hanging during the boot process. I can't login to the console because it never gets to a login prompt. The Web service crashes so I can't access it through its Web portal. I can get an ssh connection but I haven't been able to login to it remotely.

[TriMan66]

Got into the TUI (Text User Interface) now that I can access a command line Linux Shell I can start some investigating into what went wrong.

CTRL + ALT + F1 screen has the following:

[FAILED] Failed to start LSB: domotz.

see 'systemctl status domotz.service' for details

[ OK ] Reached target Multi-User System.

[ OK ] Reached target Graphical Interface.

[ OK ] Reached target Domotz Box Bootstrap.

          Starting Update UTMP about System Runlevel Changes...

[ OK ] Started Update UTMP about System Runlevel Changes.

 

That's as far as it gets,

 

from command line on TUI I can get the following:

systemctl status domotz.service

domotz.service - LSB: domotz

Loaded: loaded (/etc/init.d/domotz)

Active: failed (Result: timeout) since Mon 2017-06-26 00:57:26 UTC: 11min ago

Process: 679 ExecStart=/etc/init.d/domotz start (code=killed, signal=TERM)

 

[Giancarlo]

Hi TriMan66,

 

I would recommend contacting our support (support(at)domotz.com) providing the MAC address of the Raspberry Pi hanging during the boot. I am quite sure they will find a way to restore the situation through the provisioning channel.

 

Regards,

Giancarlo