Branding for Domotz Pro Dealer

[jarret12]

I've set up our branding with logo and company information in my pro account but I'm still not seeing this branding come through on our reports (it's still the default Domotz branding with none of our company info).It's been a few days now. Anyone know why this might be?

[Silvio]

Hi Jarret,

sorry I have seen this only now.  

Actually the possibility of having the logo in the report has only been available to users having the "Violet element" enabled

[jarret12]

5 hours ago, Silvio said:

Hi Jarret,

sorry I have seen this only now.  

Actually the possibility of having the logo in the report has only been available to users having the "Violet element" enabled

Thanks for the reply, Silvio. A while after I posted, I went ahead and submitted a support ticket. Your team is looking into it now.