KRC1 Posted October 30, 2017 Report Share Posted October 30, 2017 My Domotz agent on my Qnap Nas has stopped running, after stopping and removing it, its no longer able for download on the Qnap App center. I downloaded the Qpkg file from the community admin, but that too didn't work. Any suggestions. I have a TS-251. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted November 2, 2017 Report Share Posted November 2, 2017 (edited) Hi KRC1, unfortunately QNAP has not yet completed the tests to promote the packages on the Market. However, we have submitted the following one, which should work for your architecture: https://s3-eu-west-1.amazonaws.com/domotz-temporary/domotz-qnap-x64-4.2.0-2.1.4-0310.qpkg Thanks, Giancarlo Edited November 6, 2017 by Giancarlo Edit for the wrong link reported Quote Link to comment Share on other sites More sharing options...
Buzzatronic Posted November 4, 2017 Report Share Posted November 4, 2017 On 11/2/2017 at 6:02 AM, Giancarlo said: Hi KRC1, unfortunately QNAP has not yet completed the tests to promote the packages on the Market. However, we have submitted the following one, which should work for your architecture: https://s3-eu-west-1.amazonaws.com/domotz-temporary/domotz-qnap-x64-4.3.0-2.1.4-0301.qpkg Thanks, Giancarlo This file is not accessible. <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>B523B26A99C2D799</RequestId> <HostId> Sn0uqPDtvM6vvQYcDkmYpq3Dj+4CTZg0QiD8EX/C/eEYYivQH3a8wbhlRJmYHziUJBQZfHJ8FFI= </HostId> </Error> Quote Link to comment Share on other sites More sharing options...
GeorgiTsatsev Posted November 5, 2017 Report Share Posted November 5, 2017 Hi all, You are right the link suggested above is not correct. Please try this link https://s3-eu-west-1.amazonaws.com/domotz-temporary/domotz-qnap-x64-4.2.0-2.1.4-0310.qpkg Regards, Georgi Quote Link to comment Share on other sites More sharing options...
KRC1 Posted November 20, 2017 Author Report Share Posted November 20, 2017 @GeorgiTsatsev this file still errors. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted November 22, 2017 Report Share Posted November 22, 2017 QNAP has published back the Domotz Agent on their App Center. Have a look directly from within the QNAP. Quote Link to comment Share on other sites More sharing options...
Marco_Pfiffer Posted November 27, 2017 Report Share Posted November 27, 2017 Hi Guys, I have the same problem with my QNAP NAS. The client wasn´t running anymore. After I removed the App from the NAS it is not possible to install it again. The progress comes up to 80% and there it stays for hours and days. Neither the link from Georgi nor the App install via the QNAP App center works. Regards, Marco Quote Link to comment Share on other sites More sharing options...
henriquesalvador Posted November 28, 2017 Report Share Posted November 28, 2017 Hi Marco, sorry about that, could you please send to us an email (support@domotz.com) with: - Exact model of the NAS - OS version of the QNAP system As pointed by Giancarlo, QNAP has published back the Domotz Agent on their App Center. We are still working on the version for the Marvell architecture, which should be available soon. Please send us the email with the information, we will assist you. Henrique Salvador Domotz Support Team Quote Link to comment Share on other sites More sharing options...
Marco_Pfiffer Posted November 30, 2017 Report Share Posted November 30, 2017 On 28.11.2017 at 6:58 PM, henriquesalvador said: Hi Marco, sorry about that, could you please send to us an email (support@domotz.com) with: - Exact model of the NAS - OS version of the QNAP system As pointed by Giancarlo, QNAP has published back the Domotz Agent on their App Center. We are still working on the version for the Marvell architecture, which should be available soon. Please send us the email with the information, we will assist you. Henrique Salvador Domotz Support Team Hi Henrique, I have sent the mail with information you asked for. Looking forward to your answer. Best regards, Marco Quote Link to comment Share on other sites More sharing options...
Toxic Posted December 19, 2017 Report Share Posted December 19, 2017 Hi there just joined this community. Tried to install the QPKG on my NAS and it failed. I then manually installed it via SSH console and it failed. [/share/Public] # sh domotz-qnap-x64-4.2.0-2.1.4-0310.qpkg Install QNAP package on TS-NAS... ./ ./qinstall.sh ./package_routines ./qpkg.cfg ./md5sum 2160+1 records in 2160+1 records out 48699771 bytes (46.4MB) copied, 0.268097 seconds, 173.2MB/s 47558+1 records in 47558+1 records out 48699771 bytes (46.4MB) copied, 0.324164 seconds, 143.3MB/s domotz 2.1.4 is already installed. Setup will now perform package upgrading. Executing pre-install script... Executing main-install script... Link service start/stop script: domotz.sh Set QPKG information in /etc/config/qpkg.conf Executing post-install script... /share/CACHEDEV1_DATA/.qpkg/domotz/etc/domotz.env: line 216: 10233 Segmentation fault domotz_hello /sbin/setcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/setcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/CACHEDEV1_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) Starting domotz ... /etc/domotz.env: line 145: 10332 Segmentation fault domotz_forever --append --killSignal=${KILLSIGNAL} -p ${DOMOTZ_ROOT_DIR}/var/lib/forever -l ${FOREVER_LOG_FILE} -c ${COMMAND} start --minUptime 10000 --spinSleepTime 10000 --pidFile ${PIDFILE} ${DAEMON} >> ${LOG_FILE} 2>&1 ^C [/share/Public] # Looks like your QPKG is incompatible with the new QTS 4.3.4.0411 firmware and my TVS-463 NAS. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted December 20, 2017 Report Share Posted December 20, 2017 We are looking into this at the moment, together with the QNAP team 2 Quote Link to comment Share on other sites More sharing options...
pringlee Posted December 28, 2017 Report Share Posted December 28, 2017 Same here.. When can we expect a solution? Quote Link to comment Share on other sites More sharing options...
djatwork Posted December 31, 2017 Report Share Posted December 31, 2017 had the same error at QTS 4.3.3, updated to QTS 4.3.4, problem still exists Quote Link to comment Share on other sites More sharing options...
Aleborg Posted January 8, 2018 Report Share Posted January 8, 2018 Hi, Same problem here, the installation gets stuck on 80% when trying to install from the market. Got a Qnap TS-1253U and the latest version of QTS(4.3.4.0435) Quote Link to comment Share on other sites More sharing options...
henriquesalvador Posted January 8, 2018 Report Share Posted January 8, 2018 Hi @pringlee, @djatwork and @Aleborg, we really sorry about that, please send us an email to support@domotz.com and we will help you. Add to the email: Exact model of the NAS Firmware version of the NAS system Also, please collect the Domotz logs available on your QNAP (connecting via ssh) at the following path: /var/log/domotz/ Thank you for your patience, Henrique Salvador Domotz Support Quote Link to comment Share on other sites More sharing options...
Ago Posted July 26, 2018 Report Share Posted July 26, 2018 Are there any news? I have the same problem. it is strange that QNAP allows this download. (from appCenter) Quote Link to comment Share on other sites More sharing options...
Mauro Posted August 3, 2018 Report Share Posted August 3, 2018 Hi @Ago Could you give us more informations about your Qnap device? We have a qnap with X64 architecture and we didn't find issues, would be important for us to know your configuration in order to try to reproduce the problem. Thanks a lot for your support Quote Link to comment Share on other sites More sharing options...
djatwork Posted January 5, 2019 Report Share Posted January 5, 2019 Hi Mauro, i have the same problem since one year.... TS-870 Pro Firmware: 4.3.4.0486 CPU: Core i7-3770T Mem: 16Gigs Install hangs at aprox 80% after canceling the install the following error apears... [~] # /etc/init.d/domotz.sh start /sbin/getcfg: /share/MD0_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/MD0_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/MD0_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) /sbin/getcfg: /share/MD0_DATA/.qpkg/domotz/lib/libz.so.1: no version information available (required by /usr/lib/libxml2.so.2) domotz is disabled. Quote Link to comment Share on other sites More sharing options...
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