transfer credit to a new Domotz agent

[Babgond 1]

Hello,
my Domotz agent (installed on a Qnap NAS) is down. the license expires in 2019 Mar 20.

I just ordered a Domotz Box from the Krika dealer.

How do I transfer credits / licenses from my old agent to the Domotz Box (new agent) ?

 

thanks

Regards,

 

[Giancarlo 39]

Just contact support(at)domotz.com, when you receive the new Domotz Box.

 

Please, do not configure the Domotz Box. Just send an email to Support, providing the MAC address of the Box you received, and we will provide you with next steps.

[Babgond 1]

Thanks for you reponse !