Babgond 1 Report post Posted January 4, 2018 Hello, my Domotz agent (installed on a Qnap NAS) is down. the license expires in 2019 Mar 20. I just ordered a Domotz Box from the Krika dealer. How do I transfer credits / licenses from my old agent to the Domotz Box (new agent) ? thanks Regards, Share this post Link to post Share on other sites
Giancarlo 37 Report post Posted January 4, 2018 Just contact support(at)domotz.com, when you receive the new Domotz Box. Please, do not configure the Domotz Box. Just send an email to Support, providing the MAC address of the Box you received, and we will provide you with next steps. Share this post Link to post Share on other sites
Babgond 1 Report post Posted January 4, 2018 Thanks for you reponse ! Share this post Link to post Share on other sites
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