Jump to content
grossmat

More granular agent grouping/filtering

Recommended Posts

grossmat

Greetings. It would be great if there was a way to leverage the customer ID and location fields for agent grouping within the web portal. Giancarlo had shown 'team members' as a possible workaround, but filtering to client and then location would go a long way to reducing clutter and better managing larger deployments. 

 

Cheers, Matt

Edited by grossmat
clarify subject

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...