Jayce Posted July 19, 2018 Report Share Posted July 19, 2018 Hi, I'm trying to configure a scan of my 2nd subnet, but i'm not able to enter it. My subnet is 192.168.24.0/255.255.252.0 When i try to enter the network mask i get an error, is there really no way to add such subnet ? Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted July 22, 2018 Report Share Posted July 22, 2018 External subnet monitoring is limited to /24 subnets. This is the reason why mask 255.255.252.0 is not accepted. Quote Link to comment Share on other sites More sharing options...
Jayce Posted July 23, 2018 Author Report Share Posted July 23, 2018 12 hours ago, Giancarlo said: External subnet monitoring is limited to /24 subnets. This is the reason why mask 255.255.252.0 is not accepted. It would be good that's documented somewhere. I activated Advanced plan on this agent for this specific point. Thanks anyway for the answer. Quote Link to comment Share on other sites More sharing options...
Giancarlo Posted July 23, 2018 Report Share Posted July 23, 2018 18 minutes ago, Jayce said: It would be good that's documented somewhere. I activated Advanced plan on this agent for this specific point. Thanks anyway for the answer. Thanks Jayce for your feedback. You are perfectly right, and we will document that in the description of the Advanced Plan for the external monitoring section. Quote Link to comment Share on other sites More sharing options...
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