Subnet scan

[Jayce 2]

Hi,

 

I'm trying to configure a scan of my 2nd subnet, but i'm not able to enter it.

My subnet is 192.168.24.0/255.255.252.0

 

When i try to enter the network mask i get an error, is there really no way to add such subnet ?

[Giancarlo 35]

External subnet monitoring is limited to /24 subnets. This is the reason why mask 255.255.252.0 is not accepted.

[Jayce 2]

12 hours ago, Giancarlo said:

External subnet monitoring is limited to /24 subnets. This is the reason why mask 255.255.252.0 is not accepted.

 

It would be good that's documented somewhere. I activated Advanced plan on this agent for this specific point. Thanks anyway for the answer.

 

[Giancarlo 35]

18 minutes ago, Jayce said:

 

It would be good that's documented somewhere. I activated Advanced plan on this agent for this specific point. Thanks anyway for the answer.

 

 

Thanks Jayce for your feedback. You are perfectly right, and we will document that in the description of the Advanced Plan for the external monitoring section.