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Reset Raspberry Pi Domotz - No access to original account


Crustyloafer

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Crustyloafer

We have pulled a Raspberry Pi Domotz out of a takeover job and wish to re-use it for our own purposes. Is there a way to factory reset the device without having access to the original Domotz account it is currently linked to?

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Crustyloafer
16 hours ago, henriquesalvador said:

Hi @Crustyloafer,

 

Please contact our support (support@domotz.com) informing your Domotz account and Agent MAC Address. We will assist you.

 

Thanks,

 

Henrique Salvador

Domotz Support

 

Hi Henrique, I have just sent an email just now with the required information.

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