02/13 - 2019 Release Notes

[Giancarlo]

This change log covers what's changed in Domotz Pro service since previous Release Notes. These changes include Domotz Pro cloud, Domotz Agent and Domotz Pro App.

 

Since previous Release Notes new versions of Domotz Agent and Domotz Pro App have been released. 

 

February 13^rd, 2019

  

In order to fully exploit the new features, functionalities and bug fixes released, please make sure you have installed the latest version of

 

• Domotz Pro Mobile App: check on Apple Store or Google Play. Latest version as of today is 1.9.1
• Domotz Agent: check on Domotz Portal under the subscription tab. Latest Agent version as of today is 2.4.3
• Violet Digital Support: check on Apple Store or Google Play. Latest version as of today is 2.6.7

• Domotz Pro WebApp and Portal are already updated to the latest version

 

What's new:

• Premium plan has been introduced: this plan is ideal for MSPs, or IT professionals with needs to manage multiple Franchises, Hospitality, Retail, or Corporate networks. Commercial Integrators can also leverage the functionalities available within this new plan on the Large Business installations. The new plan, includes new functionalities and higher volumes or frequency of reads as compared to the Advanced plan:
  • Higher number of EYEs can be configured
  • Higher frequency for reading EYEs values can be configured
  • Agents configured under the Premium plan can consume up to 10GB/mo traffic on Remote Connections
  • External IP Host monitoring is extended on Agents configured under the  Premium plan
  • Additional Layer-3 Subnets monitoring can be configured on a higher number of subnets for Agents configured on Premium plan
  • A higher number of API calls can be executed on Agents configured under the Premium Plan
• Device Response Time: on Agents configured under the Premium plan, the Agent periodically initialize ping session to any single device and collects Round Trip Delay and Packet Lost statistics.  Additional information and features are available:
  • Historical values: the collected data will be available in the form of statistical values with historical graph for faster review and analysis of issues.
  • Alerts: alerts can be configured to receive notification if certain thresholds of Packet Lost percentage or RTD measures are breached.
  • Real Time execution: it is possible to ping every single device real-time to get a RTD feedback second by second.
  • Public API: historical data for device response stats are retrievable using Domotz Public API.
• CyberSecurity Features (Perimeter Network Scan): on Agents configured under the Premium plan, Domotz periodically runs a security assessment of your networks and alerts the user if any new potential threat is found. Both internal LAN perimeter scans and external WAN perimeter scans are performed to ensure that the network is compliant with the security best practices. The user will be informed if there is any potential threat and can decide whether to acknowledge that threat. The following two features are currently available under the new plan:
  • WAN Scan – TCP Open Port Scanner: Domotz periodically performs slow TCP port scans against the Public IP address of the monitored network (WAN Scan) in order to identify and inform you if any TCP port has been found open. As a matter of fact, it is quite a common practice to open a port on the Modem/Router of a network and forward that port to a specific device within the network (allowing unsecured remote management, visibility, or other forms of remote access). However, this is usually not a good practice in terms of security.
  • LAN Scan – UPnP Port Forwarding Scanner: Domotz performs an internal UPnP scan (LAN Scan) to identify whether UPnP is enabled on the Router/Modem and whether any device on the network is leveraging UPnP to open ports and redirect the traffic. As a matter of fact, while a Router/Modem normally blocks incoming connections, preventing some malicious access, UPnP could allow a malicious program to bypass the firewall entirely: if UPnP is enabled on the Router/Modem, a malicious application might ask the Router/Modem to redirect network to remote IP addresses on the Internet (instead of local IP addresses), and the router would comply. The same malicious application might also ask the Router/Modem to open ports on the WAN side and redirect the incoming traffic to a specific device (exposing the device to the outside world).  
• LibertyAV - DigitaLinxIP deep discovery: Domotz now discover LibertyAV's DigitaLinxIP controller on the scanned network (IPEXCB). Thanks to a new recognition methodology, all the receivers and transmitters are automatically discovered by Domotz even if configured on a different VLAN/Subnet
• LibertyAV - DigitaLinxIP enhanced recognition: A new Domotz Pro Tile and menu entry, gives access to a new set of features specifically designed for LibertyAV - DigitaLinxIP. The following information are available directly on Domotz Pro:

  • Device Network Configuration

  • Device resource usage (CPU and Memory)

  • Firmware version

  • Model identifier

  • Audio/Video Settings/Status (timing, format, rate, bitrate, fps, HDCP, EDID, etc)

  • Streaming data

  • Encoder (TX) / Decoder (RX) - topology graph

  • Command to Reboot  

  • Command to Factory Reset the device

Improvements:

• Domotz Icon: Domotz and Fingbox hardware are now reported with their own icon.
• PoE switch: Araknis Switch driver has been patched to support newer firmware version.
• Subscription model: starting from January 31st, 2019, credits are not sold anymore online. Listening requests from multiple Domotz users, Lite Lifetime License has been replaced with 5 Years Lite prepaid plan using existing credits. 
• Direct Collaborations: all users can invite Domotz Support to access to their Agents directly from the Collaboration tile. Moreover, selected user account can invite Global Presence Alliance (GPA) support to access to their agents directly from the Collaboration tile.
• Domotz Alert Digest: daily alert digest email now includes the number of events directly in the email subject.
• Domotz Dashboard Improvement: the Domotz Global Dashboard now performs ETAG checks on the returned data from the cloud, optimizing the traffic during the refreshing phase for the dashboard. 
• Agent Search in Global Dashboard: Agents can now be searched in the global dashboard using the MAC address of the hardware hosting the Domotz Agent.

 

Fix:

• ZigBee driver has been fixed to support newer Control4 FW version 3+

• Ruckus slower controllers could not provide AP status information without timeout exceptions

• Device Response Time history have been extended to one month

• Fix on the formatting of Monthly Reports

 

Known limitations:

• Device Response Time features are limited to recent version of the Domotz Agent package. Some old package on third-party hardware need to be manually upgraded
• Eyes configured for deleted devices affect the total counting of Eyes
• Devices with multiple network interfaces (multiple MAC address) can't be merged into single device

• Field Operators can't set alerts on Domotz Eyes (SNMP Custom OID and TCP Services monitoring)

• Static IP address on the Domotz Box cannot be configured before configuring the Agent

• Multiple Devices logically connected to a Managed Switch Port: in case of WiFi AP connected to a switch port, the information is not available at the WiFi AP info

[Giancarlo]

Few screenshots related to the new functionalities:

 

Device Response Time:

Aggregated data:

 

Historical data and Alerts:

 

Real-time execution:

 

CyberSecurity Features (Perimeter Network Scans):

WAN Scan:

 

Increase Eye Frequency:

 

Direct Collaboration with Domotz and Global Presence Alliance:

 

LibertyAV - DigitaLinxIP enhanced recognition: