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How to migrate from Desktop agent to hardware.


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I have a desktop agent  running, that expires in 2021, I'm thinking to switching to the hardware version (Domotz-box) .

Would my desktop agent extended over  or I would have to pay for a new agent?

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Yes, you are able to migrate you Windows agent to a Domotz Box.

For that you will need to send to support@domotz.com the following info:

  • Agent Name:
  • Windows Agent MAC Address:
  • Domotz Box MAC Address:

Note that whenever you are ready to migrate, your current agent will need to be offline before the support team can do so.


Fore more information, please feel free to refer to the following FAQ:

How Do I Move my Domotz Agent to New Hardware Without Losing My Configuration?

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